[jaws-uk] Re: JAWS 7.1 uninstall problem

Hi all,

Thanks to Tristram, George and others.  I think I understand it now, I have 
to re-install to get to repair and use the uninstall which doesn't tell you 
which version it's going to remove to uninstall JAWS.
I can feel a Victor Meldrew moment coming on here.. Why couldn't FS just 
have left the installation/maintenance option in the menu, call me old 
fashioned but I generally like to know what's going to happen before I press 
the button!

Thanks

Gary
----- Original Message ----- 
From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Monday, July 24, 2006 8:51 PM
Subject: [jaws-uk] Re: JAWS 7.1 uninstall problem


> Hi Vanja,
>
> You are right, and it gets even hairier.
>
> I've just tested it here, and in fact you need to re-install
> JAWS in order to get to the Repair option.
>
> This is in contrast to another application I am closely
> involved with where there is a "Change" option in Add/Remove
> Programs.
>
> I sure wish that the MSI install process was somewhat more
> consistent in how it works.
>
> George.
>
> -----Original Message-----
> From: jaws-uk-bounce@xxxxxxxxxxxxx
> [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Vanja
> Sudar
> Sent: 24 July 2006 18:02
> To: jaws-uk@xxxxxxxxxxxxx
> Subject: [jaws-uk] Re: JAWS 7.1 uninstall problem
>
> No, George, when I do that I get same as what I get when
> going to programs/jaws 7.1/tools/uninstall jaws, only 2
> options: remove jaws only or remove jaws and shared
> components, there's nothing to do with  repare or change.
> Vanja
> http://www.sudar.co.uk
> MSN messenger: sudar23@xxxxxxxxxxx
> AIM: vanja121
> Skype: vanja121
> ----- Original Message -----
> From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
> To: <jaws-uk@xxxxxxxxxxxxx>
> Sent: Monday, July 24, 2006 5:35 PM
> Subject: [jaws-uk] Re: JAWS 7.1 uninstall problem
>
>
> Hi Vanja,
>
> It's one of these hairy Windows issues. You go to Add Remove
> Programs, and select either Change (if it's available), or
> Remove.  When you select Remove, you then get the Repair and
> Change options as well as a Remove.
>
> George.
>
> -----Original Message-----
> From: jaws-uk-bounce@xxxxxxxxxxxxx
> [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Vanja
> Sudar
> Sent: 24 July 2006 17:27
> To: jaws-uk@xxxxxxxxxxxxx
> Subject: [jaws-uk] Re: JAWS 7.1 uninstall problem
>
> I understand how to uninstall, but I am still confused to
> how to repare jaws if something's wrong without uninsalling
> it, or is it even possible any more?
> Vanja
> http://www.sudar.co.uk
> MSN messenger: sudar23@xxxxxxxxxxx
> AIM: vanja121
> Skype: vanja121
> ----- Original Message -----
> From: "susan mcdonald" <susan_mcdonald52@xxxxxxxxxxxxx>
> To: <jaws-uk@xxxxxxxxxxxxx>
> Sent: Monday, July 24, 2006 4:47 PM
> Subject: [jaws-uk] Re: JAWS 7.1 uninstall problem
>
>
> I phoned a friend at work and he said; that if you download
> 7.1 again you will get the option to uninstall in the
> download options.  HTH
>
>
>
> Sue Mc
>
>
>
>
>
>>From: "Tristram Llewellyn" <tris-l@xxxxxxxxxx>
>>Reply-To: jaws-uk@xxxxxxxxxxxxx
>>To: <jaws-uk@xxxxxxxxxxxxx>
>>Subject: [jaws-uk] Re: JAWS 7.1 uninstall problem
>>Date: Mon, 24 Jul 2006 09:23:31 +0100
>>
>>With Jaws 7.10 there is indeed no "Installation
> Maintainance" however=3D20
>>this does not mean that the facility is no longer present.
> As for=3D20
>>uninstalling you can do thi either through the "Uninstall
> Jaws" link in=3D20
>>Start > Programs
>> > Jaws 7.10 > Toolls and this will only uninstall that
> specific version.
>>The installation maintainance can be carried out by running
> the latest=3D20
>>downloaded EXE you have of the Jaws installer, when you run
> this you=3D20
>>will have the option to "repair" Jaws, use the tab key to
> locate it.
>>Regards.
>>
>>Tristram Llewellyn
>>Sight and Sound Technology
>>Technical Support
>>www.sightandsound.co.uk
>>
>>   ----- Original Message -----
>>   From: Pele West
>>   To: jaws-uk@xxxxxxxxxxxxx
>>   Sent: Sunday, July 23, 2006 4:52 PM
>>   Subject: [jaws-uk] Re: JAWS 7.1 uninstall problem
>>
>>
>>   Hi Gary
>>
>>   I have just checked and, as you say, there is no
> "Installation=3D20
>>Maintenance" option.
>>
>>   JAWS 6.2 and JAWS 7.0 both have this option.
>>
>>   I am no expert, but could you use the Add/Remove
> Programs in the=3D20
>>Control Panel to uninstall the program with JAWS 6.2
> running?
>>
>>   Taking a different approach, is it necessary for you to
> uninstall=3D20
>>JAWS 7.1?  could you not just use 6.2 until the butgs are
> all ironed=3D20
>>out?  I installed the latest
>>   update earlier today.
>>
>>   Good luck.
>>
>>   Pele
>>
>>
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> Version: 7.1.394 / Virus Database: 268.10.3/395 - Release Date: 21/07/2006
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> 

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