[jaws-uk] FW: Wiltshire Farm Foods website

Friends

Matthew Curry has asked me to forward this message to the list.  Frankly, it
is all a bit too technical for me, so if any of you understand more than I
do, perhaps you could get back to him.  Also, has he been bounced from the
list, as he says his messages aren't getting through?

Wendy

-----Original Message-----
From: Matthew Curry [mailto:Matthew.Curry@xxxxxxxxxxxxx] 
Sent: 27 September 2007 08:56
To: w.sharpe@xxxxxxxxxxxxx
Subject: FW: Wiltshire Farm Foods website

Hi Wendy, for some reason I can't post to jaws-uk anymore, I'm not sure if
the list is moderated, but my posts aren't coming up. Can you relay this
onto the list?

I think that the issue you're having is a configuration problem within
Internet Explorer - these are notorious difficult to track down, especially
as people rarely tend to run just Internet Explorer 6 or 7, but more likely
Internet Explorer with the Google toolbar and office extensions and
FunWebProducts and whatever extra software detritus Internet Explorer has
managed to pick up in it's travels. This is why your problem of the site
slowing down on adding the second item to basket isn't shared by other JAWS
users. Firefox tends to be a little more robust, and so trying it is a good
test of where the problem lies.

This is another question of mine, Jaws doesn't seem to append the User Agent
string in Internet Explorer or Firefox- shouldn't it do, to help webmasters
identify how many JAWS visitors ( or other screen readers, for that matter)
it gets?

On another matter, I think we've come to the conclusion that a separate VI
site isn't the way to go. Headscape have run through the
Wiltshirefarmfoods.com site, seeing where adjustments to headings etcetera
can be made, I've forwarded on everyone's suggestions to the chief designer
also. Hopefully by Monday I'll have a list of recommendations (with some
examples) to run past you.

Thanks
Matthew


E: Matthew.Curry@xxxxxxxxxxxxx
T: 01225 756062
apetito Limited
Canal Road
Trowbridge
Wiltshire
BA14 8RJ


For delicious meals to your door, click WiltshireFarmFoods.com
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From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Rashmi Shah
Sent: 25 September 2007 16:11
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Wiltshire Farm Foods website

Hello List

I agree with what Graham had to say.

Rashmi Shah
----- Original Message ----- 
From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Tuesday, September 25, 2007 9:02 AM
Subject: [jaws-uk] Re: Wiltshire Farm Foods website


> maybe it will, but I don't think many people would want to move away from
> the browser they get as default with their operating system just to order 
> a
> bit of food.
>
> That being said there are many users who do use firefox because it tends 
> to
> be less of a target for virus and other malware writers.  and others are
> just pro openSource or would prefer to not use microsoft where possible.
>
> I think therefore that it is good practice to ensure that the site works
> with both browsers as these are easily the 2 most commonly used by 
> everyone.
>
> Regards
>
> Graham
>
>
> Graham Page
> Home Phone: 0207 265 9493
> Mobile: 07753 607980
> Fax:  0870 706 2773
> Email: gpage@xxxxxxxxxxxxxx
> MSN: gabriel_mcbird@xxxxxxxxxxx
> Skype: gabriel_mcbird
> ----- Original Message ----- 
> From: "Wendy Sharpe" <w.sharpe@xxxxxxxxxxxxx>
> To: <jaws-uk@xxxxxxxxxxxxx>
> Sent: Monday, September 24, 2007 11:14 PM
> Subject: [jaws-uk] Re: Wiltshire Farm Foods website
>
>
> Friends
>
> Matthew Curry has asked me off list if I will try using Firefox, as he
> thinks it might work better with their site.  I don't really want to get
> into this, as I don't have much time to play around continually learning 
> new
> programs.  I am not sure why he wants this, as the vast majority of people
> still use Internet Explorer, but if anyone uses Firefox and would be 
> willing
> to experiment, please could they let him know.
>
> Wendy
>
> -----Original Message-----
> From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] 
> On
> Behalf Of Léonie Watson
> Sent: 24 September 2007 23:07
> To: jaws-uk@xxxxxxxxxxxxx
> Subject: [jaws-uk] Re: Wiltshire Farm Foods website
>
> Graham,
>
> To build on what you say, it should be added that there is no longer any
> valid technical reason for building an alternative website. The technology
> now exists to create a visually appealing site, that is both user friendly
> and accessible.
>
> Regards,
> Léonie.
> -- 
> http://www.tink.co.uk/
>
> -----Original Message-----
> From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] 
> On
> Behalf Of Graham Page
> Sent: 24 September 2007 14:31
> To: jaws-uk@xxxxxxxxxxxxx
> Subject: [jaws-uk] Re: Wiltshire Farm Foods website
>
> Hi all.
>
> I have followed this thread with interest and like others I am pleased 
> that
> Wiltshire Farm Foods are taking the needs of screenreader users into
> account.  I will be certainly giving the food a go myself.
>
> I know many people have emailed Matthew privately so maybe the point about
> separate accessible sites has already been well covered.
>
> Tesco is certainly a very well known example of a company that tried to
> create an accessible site, but it has had and still continues to have
> signifficant usability issues and I find the main site perfectly usable
> anyway, even though there are a few problems of usability namely the
> inability to empty your shopping basket with one button or link if you
> decide you want to start a new order and remove a partially completed one.
>
> Overall, separate accessible sites mean more work and and there is a risk 
> of
>
> the accessible site falling behind the main site when it comes to new
> features.  Keep in mind also, when evaluating accessibility with new 
> users,
> that ability to actually use the features provided with the screenreader 
> can
>
> vary.  Lots of people say they hate tables for example when sometimes the
> truth is they just don't know how to navigate them with their 
> screenreader.
>
> I looked around the website with JAWS and System Access and found things
> quite navigable though I did not try adding anything to my basket.  I 
> would
> rather see the limited resources that all companies by definition must 
> have
> used on creating an accessible website to start with than having resources
> wasted generating too separate websites.
>
> Regards
>
> Graham
> Graham Page
> Home Phone: 0207 265 9493
> Mobile: 07753 607980
> Fax:  0870 706 2773
> Email: gpage@xxxxxxxxxxxxxx
> MSN: gabriel_mcbird@xxxxxxxxxxx
> Skype: gabriel_mcbird
> ----- Original Message ----- 
> From: "Matthew Curry" <Matthew.Curry@xxxxxxxxxxxxx>
> To: <jaws-uk@xxxxxxxxxxxxx>
> Sent: Monday, September 24, 2007 8:10 AM
> Subject: [jaws-uk] Re: Wiltshire Farm Foods website
>
>
> Hello All,
>
> as luck would have it, my remote mail goes down over the weekend, so I
> couldn't access my work email.
>
> Thank you everyone for you help so far, I've got a fair few emails to
> work through, but certainly I've had lots of pointers in the right
> direction. I've got a meeting with our site designers, Headscape
> www.headscape.co.uk , Monday week to address all the issues so far, so
> hopefully you'll see some progress.
>
> Regarding the meal labels, as far as I know we've redesigned them with
> help from the RNIB so that they are easier for large-print readers and
> character recognition systems to process. I don't think we've gone down
> the Braille route as well, apologies for this.
>
> I had a mammoth recording session yesterday, so I've got a fair bit of
> editing of the audio catalogue to get through, but hopefully you'll be
> hearing my less-than-dulcet tones soon!
>
> Thanks again to everyone
> Matthew
> E: Matthew.Curry@xxxxxxxxxxxxx
> T: 01225 756062
> apetito Limited
> Canal Road
> Trowbridge
> Wiltshire
> BA14 8RJ
>
>
> For delicious meals to your door, click
> WiltshireFarmFoods.com
> --------------------------------------------------------
>
> The contents of this email (and any attachments):-
> 1. are confidential, may be legally privileged and are intended for the
> addressee only- if you are not the addressee, do not use, forward or copy
> them in any way, please tell the sender and delete from your system
> immediately;
> 2. come from its author and may not necessarily reflect the opinions of
> apetito ltd or any other group company; and
> 3. are believed to be free of any virus or defect which may affect your
> system, but no liability is accepted by apetito ltd or any other group
> company in respect of any loss or damage arising from such virus or 
> defect.
> We may monitor e-mails sent to apetito ltd or any other group company.
> --------------------------------------------------------
>
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