[jaws-uk] Re: FW: AVG Technical Support

The latest build of avg 8.0 free edition (as of June 23, 2008) still crashes on my system. I am using an older version of jaws.

Do you know if the fix was also for avg 8.0 free edition or only for the paid one as the download link given in the original email was for the paid version of avg 8.0.

Thanks much.

Doris

At 02:36 PM 6/27/2008 +0100, you wrote:
Hi List

Does anyone else receive the message "AVG free notification dialogue, please press the enter key twice to close this dialogue", as I do get it everyday as my setup is to receive update automaticaly.

Rashmi
----- Original Message ----- From: "Jim Williams" <jwbr33694@xxxxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Cc: <bcab@xxxxxxxxxxxxx>
Sent: Friday, June 27, 2008 10:22 AM
Subject: [jaws-uk] FW: AVG Technical Support


Hi Lists,

For all those still having problems with AVG 8, I received the following message yesterday:

Jim Williams

-----Original Message-----
From: AVG Technical Support [mailto:support@xxxxxxx]
Sent: 26 June 2008 18:41
To: jwbr33694@xxxxxxxxxxxxxxxx
Subject: AVG Technical Support


Dear Sir/Madam,

We would like to inform you, that mentioned AVG issue you have
reported is now fixed.

Please update your AVG to newest version this way:
- open AVG User Interface
- click the 'Update now' button
- select 'Recommended update'
- after the update, please restart your computer

Or perform repair installation this way:

1. Download the latest installation file from this webpage:

http://www.avg.com/download?prd=ais
(AVG Internet Security 8.0)

- When you are prompted, please do not open this file directly from
the internet, but click the "Save" button and choose a location, where
the installation file should be stored. We recommend saving the file
to the Desktop.

2. Please check whether you are logged under some account with
administrative rights. For more details, please visit this FAQ:
http://www.avg.com/faq?num=1196

3. Locate the downloaded AVG installation file (it has a four color
square icon and its name starts with AVG_...) and launch it.
- Choose the "Repair installation" option and follow the wizard.
- When finished, please restart the computer.

Thank you for your patience and cooperation.

Answers to the most common questions can be found here as well:
http://www.avg.com/faq/

    Best regards,

    Pavel Durdak
    AVG Technical Support

website: http://www.avg.com
mailto: support@xxxxxxx


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