Roger, Creative is the manufacturer of a range of sound cards, e.g. Sound-blaster etc. I haven't come across the "Creative Volume Control", but if you have a sound-card from Creative which came with an installation CD, maybe its on there. Regards, Tim -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of Roger Fordham Sent: 14 June 2005 10:29 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Creative Volume Control Hi, I'm getting a message on startup which says, Cannot load application. Please reinstall. I've had a look on the Windows Xp disk, and it isn't there. Can anyone tell me what it is, and where it is. With thanks Roger Roger@xxxxxxxxxxx