You may not have enough ram, do you know how much you have? If you do have enough, have you closed the Office Assistant? -Ken -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx]On Behalf Of Hemachandran Karah Sent: Thursday, October 26, 2006 11:09 AM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] problem with Microsoft Word Dear Chris, Brian and all, Recently, I have a problem with Microsoft Word working with J-say. I'm able to work with small Microsoft Word documents, but when I open a large document; say, a book, J-say and dragon either freeze or become silent. I'm not even able to navigate through the document window by using Jaws manually. I recently ran an update from dragon, could it have done some mischief? Or is there any problem with setting that I have to solve in Microsoft Word. Please help me. Regards,Hema.