David, Ed's sending the relevant document to you off list. I can't lay my hands on the 6.1 upgrade doc but he can. <smile>. Sue W. Martin, Management Analyst Veterans Health Administration, Office of Information HDI, Section 508 205.943.2391 http://vaww.vista.med.va.gov/508workgroup/ -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of David Lepofsky Sent: Thursday, September 25, 2008 11:03 AM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Re: Major JSay 6 problems sue. thanks for getting back so fast. I have just realized that the person who did the install only installed JSay version 6.0, not 6.1. thus, before spending any time on this, we are going to download version 6.1, do all the right steps, and hopefully that will cure this problem. please do email me that list of steps, if you do not mind. Thanks again.