[iyonix-support] Re: Iyonix poor at connecting to internet.

In message <a92875f44f.MThompson@xxxxxxxxxxxxx>
          Matthew Thompson <mt@xxxxxxxxxxxxxxxx> wrote:

> Hi.

> Does anyone know why my Iyonix is so poor at connecting to the
> internet, yet the PC connected to the same router works fine without
> any problems at all?

> When I switch on the machine/router on from cold, I expect a time for
> it to set itself up and then when the ADSL light is on that means it
> should be ready to work. If I try to send/receieve news/emails it just
> sits there and then times out, and if I try and use NetSurf to surf
> the net, just get a blank page and then it times out as well.

> The only solution seems to be re-booting the machine, and unplugging
> the router and then in the end it may (or may not) finally connect, a
> totally random attempt though, and sometimes it works straight away on
> a cold boot up,

First we should clarify that the Iyonix is not the machine which 
connects to the internet - that job is done by the router.

What you seem to have here is a machine which fails to connect to the 
router. The simplest test is to ping the IP address of the router.

Are you using DHCP or manual IP settings? If it is manual, I can see 
no obvious reason for this. If it is DHCP, then my suspicion is that 
the Iyonix is failing to get its settings from the DHCP server, which 
in most home settings is the router. If it doesn't get the IP address, 
network mask, router address and name server details, you will indeed 
fail to connect to the internet. The first three are essential to 
connecting by address, the fourth is required in addition to connect 
by name.

If the first two aren't being set correctly you will not be able to 
connect to other systems on your home network.

Sometimes DHCP issues are caused by setting part of the network setup 
manually, for example setting the router address manually, then 
expecting DHCP to sort out the rest. For reasons I don't know the 
details of, it seems that this doesn't work properly.

(Indeed, it's not clear that properly is the right word - it just 
isn't intended to work that way. In Windows XP the manually set 
address overrides the one provided by DHCP, in Wndows98 DHCP overrides 
the manual setting. Neither is necessarily right - I suspect the 
behaviour is undefined by the standards.)

Have you tried swapping network cables around - if the cable between 
the Iyonix and the router is suspect, you could see this sort of 
behaviour. Even shop-bought moulded cables can misbehave after a time 
- I've got two on my bench here that do just that. When I get time, 
I'll re-terminate them.

> I am using Netsurf to browse, and Netfetch/Hermes for mail/news
> sending/recieivng and Messenger Pro for emails.

> Yet using the PC in the same situation, is totally different, switch
> the machine/router on from cold, when the PC desktop appears, load up
> Firefox, and the internet is there instantly, no faffing about there,
> instantly ready to go, both machines through the same router and line
> - I am using Orpheus Internet.

> And it appears it is not just a cold switch on either, just now, both
> machines been on all day and I had to reboot the Iyonix, and now it
> won't connect to the internet at all, yet it was fine 10 seconds
> before and the PC is still online no problems.

> I've no idea what's happening here if it was the line or the router it
> wouldn't work at all, but the PC works 100% and the Iyonix is
> basically hopeless at connecting to the internet, if it wasn't setup
> properly it wouldn't work at all either, so when it does connect shows
> that setup is correct.

> Maybe it's hardware related and the PC just does a better job of it,
> or maybe there is something I could do with the Iyonix to make it work
> better at connections?

> Any suggestions/help on this greatly appreciated as it's becoming
> increasingly annoying.

> cheers
> Matthew








-- 
Alan Adams, from Northamptonshire
alan@xxxxxxxxxxxxxxxx
http://www.nckc.org.uk/
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