[iyonix-support] Re: DNS working but browser routing not!

On Wed 04 Nov, Peter Naulls wrote:
> 
> CJE/NCS Support wrote:
> > DNS working but browser routing not!
> > 
> > A customer had some changes to his Iyonix network settings and reset them
> > back to what is belived to be the old setting but can't browse or do email
> > transfers.
> 
> FYI: I have dealt with literally hundreds of similar cases of customers
> with network issues.  IMCE, 90% of the problem is customer
> misconfiguration, including something changed which the customer has
> forgotten.
> 
> DNS working (and ShareFS) is not very surprising - this only requires
> local routing on the LAN.   So, if he's using DHCP, then most likely
> the DHCP server settings are wrong, or he didn't configure DHCP
> properly.  As you've noted, this is a routing issue, with the default
> route either missing or wrong.
> 
> The first thing is to have the customer triple-check his settings.  And
> then check them again.

General points agreed with, the only thing is we've double checked the
setting when compared with our Iyonix and there are only a few!

AIUI
On the Iyonix if DHCP is enabled then routing MUST be left blank.

The only other setting is I believe the 'Hosts' section and setting
'try name server too' to unticked as works on our Iyonix netsurf reports an
error on loading saying something abouts hosts not setup.

Host name is set
Local name is set when 'try name server too' is ticked
The hosts file only has the standard loopback.

I can't see any other settings or am I being thick (Andrew is not in today
to point out the obvious!)

Chris

-- 
CJE Micro's / 4D                              RISC OS Specialists
Tel: +44 (0)1903 523222                   Fax: +44 (0)1903 523679
Email: sales@xxxxxxxxxxxxxxx     Web: http://www.cjemicros.co.uk/
Snail mail: 78 Brighton Road, Worthing, BN11 2EN, England.


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