RE: Windows Update and XP SP2

  • From: "John Tolmachoff \(Lists\)" <johnlist@xxxxxxxxxxxxxxxxxxx>
  • To: "'[ISAserver.org Discussion List]'" <isalist@xxxxxxxxxxxxx>
  • Date: Fri, 10 Dec 2004 13:39:21 -0800

Sent them the ISA backup and then he TS'd into the server. (I offered to run
Jim's ISA Info script, but he declined.) I received a response today that he
sees where there is a problem and they are working on the solution.

John Tolmachoff
Engineer/Consultant/Owner
eServices For You

> -----Original Message-----
> From: Steve Moffat [mailto:steve@xxxxxxxxxx]
> Sent: Tuesday, November 30, 2004 12:31 PM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] RE: Windows Update and XP SP2
> 
> http://www.ISAserver.org
> 
> Normally, when they are stuck, they will ignore you, I had dealings with
> them in my last job but one, and ISA 2000
> 
> Steve
> 
> -----Original Message-----
> From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> Sent: Tuesday, November 30, 2004 4:26 PM
> To: ISA Mailing List
> Subject: [isalist] RE: Windows Update and XP SP2
> 
> http://www.ISAserver.org
> 
> Interesting to note, and I am saying so here publicly for a reason, that
> Burstek has yet to contact me on this issue, even though I have filled
> out their on-line form twice and sent 2 e-mails.
> 
> John Tolmachoff
> Engineer/Consultant/Owner
> eServices For You
> 
> 
> > -----Original Message-----
> > From: Jim Harrison [mailto:Jim@xxxxxxxxxxxx]
> > Sent: Saturday, November 27, 2004 8:38 AM
> > To: [ISAserver.org Discussion List]
> > Subject: [isalist] RE: Windows Update and XP SP2
> >
> > http://www.ISAserver.org
> >
> > I can't get into the details (obviously)...
> > Suffice to say that they're aware of the issue.
> >
> >   Jim Harrison
> >   MCP(NT4, W2K), A+, Network+, PCG
> >   http://isaserver.org/Jim_Harrison/
> >   http://isatools.org
> >   Read the help / books / articles!
> >
> >
> >
> > -----Original Message-----
> > From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> > Sent: Friday, November 26, 2004 3:58 PM
> > To: [ISAserver.org Discussion List]
> > Subject: [isalist] RE: Windows Update and XP SP2
> >
> > http://www.ISAserver.org
> >
> > Does this means which of the following:
> >
> > They don't want to do anything!
> > They can't do anything!
> > They do not know what it is that needs to be done!
> > It is not a problem, it is a feature!
> > What problem? No problem. Everything is as expected.
> >
> > John Tolmachoff
> > Engineer/Consultant/Owner
> > eServices For You
> >
> >
> > > -----Original Message-----
> > > From: Jim Harrison [mailto:Jim@xxxxxxxxxxxx]
> > > Sent: Friday, November 26, 2004 3:40 PM
> > > To: [ISAserver.org Discussion List]
> > > Subject: [isalist] RE: Windows Update and XP SP2
> > >
> > > http://www.ISAserver.org
> > >
> > > Correct, but up to now, the WU team isn't producing anything but
> > noise.
> > >
> > >
> > >   Jim Harrison
> > >   MCP(NT4, W2K), A+, Network+, PCG
> > >   http://isaserver.org/Jim_Harrison/
> > >   http://isatools.org
> > >   Read the help / books / articles!
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> > > Sent: Friday, November 26, 2004 12:39 PM
> > > To: [ISAserver.org Discussion List]
> > > Subject: [isalist] RE: Windows Update and XP SP2
> > >
> > > http://www.ISAserver.org
> > >
> > > You know, the correct fix is for MS to change the behavior of the
> > > windowsupdate connection to the logged on user, not something else.
> > >
> > > John Tolmachoff
> > > Engineer/Consultant/Owner
> > > eServices For You
> > >
> > >
> > > > -----Original Message-----
> > > > From: John Tolmachoff (Lists)
> > > > [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> > > > Sent: Friday, November 26, 2004 9:22 AM
> > > > To: [ISAserver.org Discussion List]
> > > > Cc: 'Support'
> > > > Subject: [isalist] RE: Windows Update and XP SP2
> > > >
> > > > http://www.ISAserver.org
> > > >
> > > > It appears to a problem with the user that Burstek is seeing. Here
> > is
> > > the
> > > > block line from the Burstek log:
> > > >
> > > > 2004.11.24;09.55.09;NT AUTHORITY\ANONYMOUS
> > > > LOGON;v5.windowsupdate.microsoft.com:443
> > > >
> > > > So it is seeing the user as
> > > > "NT AUTHORITY\ANONYMOUS LOGON"
> > > >
> > > > It is not seeing that as "anonymous" or "unauthenticated".
> > > >
> > > > I created an access policy allow unauthenticated access, but does
> > not
> > > work.
> > > > I created an IP set of the entire LAN subnet, but still does not
> > work.
> > > >
> > > > I keep seeing the same line in the log.
> > > >
> > > > In ISA, the rules I have set up are allowing it to connect, so the
> > > problem
> > > > is with Burstek:
> > > >
> > > > 192.168.100.53  anonymous       Microsoft WU Client/2.0 N
> > > 2004-11-24
> > > > 17:55:09        w3proxy SRV6    -
v5.windowsupdate.microsoft.com
> > > -
> > > > 443     -       179     2774    SSL-tunnel      TCP     CONNECT
> -
> > > -
> > > > -       407     -       -       -
> > > > 192.168.100.53  anonymous       Microsoft WU Client/2.0 N
> > > 2004-11-24
> > > > 17:55:09        w3proxy SRV6    -
v5.windowsupdate.microsoft.com
> > > -
> > > > 443     -       287     552     SSL-tunnel      TCP     CONNECT
> -
> > > -
> > > > -       407     -       -       -
> > > >
> > > > I have submitted the problem to Burstek Wednesday morning, but
> > > > they
> > > have
> > > not
> > > > gotten back to me yet. I also tried to call there about 10:30 AM
> > > Wednesday,
> > > > but hung up after being on hold with no response after about 25
> > > minutes.
> > > >
> > > > John Tolmachoff
> > > > Engineer/Consultant/Owner
> > > > eServices For You
> > > >
> > > >
> > > > > -----Original Message-----
> > > > > From: John Tolmachoff (Lists)
> > [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> > > > > Sent: Monday, November 22, 2004 4:10 PM
> > > > > To: [ISAserver.org Discussion List]
> > > > > Subject: [isalist] RE: Windows Update and XP SP2
> > > > >
> > > > > http://www.ISAserver.org
> > > > >
> > > > > I will be on site at the client tomorrow to test.
> > > > >
> > > > > John Tolmachoff
> > > > > Engineer/Consultant/Owner
> > > > > eServices For You
> > > > >
> > > > >
> > > > > > -----Original Message-----
> > > > > > From: Jim Harrison [mailto:Jim@xxxxxxxxxxxx]
> > > > > > Sent: Monday, November 22, 2004 1:32 PM
> > > > > > To: [ISAserver.org Discussion List]
> > > > > > Subject: [isalist] RE: Windows Update and XP SP2
> > > > > >
> > > > > > http://www.ISAserver.org
> > > > > >
> > > > > > I you want to detail the settings you create to make this
> > > > > > work,
> > > maybe
> > > we
> > > > > > can get Busrtek to KB it and we can cross-link the ISA and
> > Burstek
> > > KBs.
> > > > > >
> > > > > >
> > > > > >   Jim Harrison
> > > > > >   MCP(NT4, W2K), A+, Network+, PCG
> > > > > >   http://isaserver.org/Jim_Harrison/
> > > > > >   http://isatools.org
> > > > > >   Read the help / books / articles!
> > > > > >
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: John Tolmachoff (Lists)
> > > [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> > > > > > Sent: Monday, November 22, 2004 11:04 AM
> > > > > > To: [ISAserver.org Discussion List]
> > > > > > Subject: [isalist] RE: Windows Update and XP SP2
> > > > > >
> > > > > > http://www.ISAserver.org
> > > > > >
> > > > > > DUH!
> > > > > >
> > > > > > Yes, that client has Burstek.
> > > > > >
> > > > > > I will create a access policy in Burstek for those sites for
> > > > > > unauthenticated and see what happens.
> > > > > >
> > > > > > John Tolmachoff
> > > > > > Engineer/Consultant/Owner
> > > > > > eServices For You
> > > > > >
> > > > > >
> > > > > > > -----Original Message-----
> > > > > > > From: Jim Harrison [mailto:Jim@xxxxxxxxxxxx]
> > > > > > > Sent: Monday, November 22, 2004 10:52 AM
> > > > > > > To: [ISAserver.org Discussion List]
> > > > > > > Subject: [isalist] RE: Windows Update and XP SP2
> > > > > > >
> > > > > > > http://www.ISAserver.org
> > > > > > >
> > > > > > > Do you use ANY web proxy plug-ins?
> > > > > > > I know for a fact that Web Sense and Surf Control prevent
> > > > > > > this
> > > from
> > > > > > > working because the require the use of "ask
> unauthenticated.."
> > > > > > >
> > > > > > >
> > > > > > >   Jim Harrison
> > > > > > >   MCP(NT4, W2K), A+, Network+, PCG
> > > > > > >   http://isaserver.org/Jim_Harrison/
> > > > > > >   http://isatools.org
> > > > > > >   Read the help / books / articles!
> > > > > > >
> > > > > > >
> > > > > > > -----Original Message-----
> > > > > > > From: John Tolmachoff (Lists)
> > > [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> > > > > > > Sent: Monday, November 22, 2004 9:57 AM
> > > > > > > To: [ISAserver.org Discussion List]
> > > > > > > Subject: [isalist] Windows Update and XP SP2
> > > > > > >
> > > > > > > http://www.ISAserver.org
> > > > > > >
> > > > > > > I am rolling out new workstations at a client using ISA
> 2000.
> > > > > > >
> > > > > > > I have tried the workarounds in
> > > > > > http://support.microsoft.com/?id=885819
> > > > > > > but
> > > > > > > still can not access.
> > > > > > >
> > > > > > > Any one have any new information?
> > > > > > >
> > > > > > > John Tolmachoff
> > > > > > > Engineer/Consultant/Owner
> > > > > > > eServices For You
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
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> World of Windows Networking: http://www.windowsnetworking.com
> Leading Network Software Directory: http://www.serverfiles.com
> No.1 Exchange Server Resource Site: http://www.msexchange.org
> Windows Security Resource Site: http://www.windowsecurity.com/
> Network Security Library: http://www.secinf.net/
> Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com
> ------------------------------------------------------
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