Jim, These are the setting that I was given by my ISP Router ip: 217.204.192.81 Subnet mask: 255.255.255.240 Network Address: 217.204.192.80 Broadcast address: 217.204.192.95 IP Range 217.204.192.80 to 217.204.192.95 Primary DNS: 195.40.1.36 Secondary DNS: 193.131.248.36 Does this help explain the issue ? John de