That's a good idea John, I might do something like that too. I tend to walk they cant afford some sort of secure implementation Greg Mulholland Krystaltek Solutions greg@xxxxxxxxxxxxxx www.krystaltek.com -----Original Message----- From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] Sent: Thursday, August 05, 2004 2:32 AM To: [ISAserver.org Discussion List] Subject: [isalist] RE: What's wrong with this page? http://www.ISAserver.org > I tend to take a hard line with my clients... I just tell them that there is > a right way and a wrong way to do things, and that if they want to do it the > wrong way, then I tell them to get someone else to do it. I used to try > the "I can't be responsible for what happens" line, but if they are my > client, I am responsible. It is easier to walk than to have to deal with > other people's screw ups. I have decided to some what go this approach, as effective Sept 1, I am raising my labor rate 10% for "ActiveActive" clients and 35% for all others. Basically, if you are willing to spend the money needed on IT, you will get the good rate. If you want to second guess everything and only pay for IT when absolutely needed, you get the higher rate. I am expecting to loose that printing client. But what else can you do? <RANT ON> You spend x amount of hours with 10 minute phone calls here, looking up prices there, having to re-explain why Dell advertises $695 computers but the new Dell computer you are quoting for the graphics dept costs almost 3 times that, having to justify with figures why running 2 Macs and 2 PCs and 2 monitors on a single APC SU1000 is not going to work and etc and etc and etc. Oh, now he wants to spend money getting blackberries for the sales people. And oh, he just traded in his 1 year old Lexus for a new one, again on 12 month lease. And then, it takes 60 days for him to pay the invoice for labor and hardware, of which you paid the hardware from the vendor within 20 days. Now, how am I supposed to pay my house bills with that? <RANT OFF> John Tolmachoff Engineer/Consultant/Owner eServices For You ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 Exchange Server Resource Site: http://www.msexchange.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: greg@xxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=isalist