Hi Tim, Excellent! Tom www.isaserver.org/shinder Get the book! Tom and Deb Shinder's Configuring ISA Server 2004 http://tinyurl.com/3xqb7 MVP -- ISA Firewalls -----Original Message----- From: Thor [mailto:thor@xxxxxxxxxxxxxxx] Sent: Wednesday, August 04, 2004 11:03 AM To: [ISAserver.org Discussion List] Subject: [isalist] RE: What's wrong with this page? http://www.ISAserver.org I tend to take a hard line with my clients... I just tell them that there is a right way and a wrong way to do things, and that if they want to do it the wrong way, then I tell them to get someone else to do it. I used to try the "I can't be responsible for what happens" line, but if they are my client, I am responsible. It is easier to walk than to have to deal with other people's screw ups. Also, even when they cry poor mouth loudly, taking them for a ride and showing them that I can access all their accounting data (indeed, *all* other data, too) from my truck while parked behind a coffee shop tends to open up their eyes a bit. Normally, they say- "The guy who set this up was really good, and he said it was all perfectly secure." And I say, "Not withstanding the expertise of the technician or the presumed security posture of your network, I *am* sitting in a shell on your server as admin. See that? That's your payroll data." That always helps :) T ----- Original Message ----- From: "Paul Nuernberger" <pen@xxxxxxxxx> To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx> Sent: Wednesday, August 04, 2004 8:47 AM Subject: [isalist] RE: What's wrong with this page? > http://www.ISAserver.org > > Yup, yup, .... And yup again. > > John and Amy have described most of the SMB clients I have ever worked with, > especially the son/nephew/cousin installing bogus/hacked software (I have > even had clients who have had "customers" working on their systems). > > Heck, right now I have an SMB client that has a Win2k server (with a failing > hard drive) behind a generic linux firewall/web/email server, and they are > finding it hard to justify the purchase of a new server. Oddly enough their > largest stated need is secure remote access (desperate for it actually). > > When it comes to small businesses, dollars drive the deal. Period. > > Paul > > -----Original Message----- > From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] > Sent: Wednesday, August 04, 2004 10:26 AM > To: [ISAserver.org Discussion List] > Subject: [isalist] RE: What's wrong with this page? > > http://www.ISAserver.org > > No, not really. This particular client has been in business for 20 years. > That is part of the problem. He is always saying well it use to work fine > all those years. I have a tendency to attribute small business failures to > the owners overall attitude, work ethics and dedication to the business. To > justify spending money on IT when IT does not directly add to the bottom > line is where most small businesses are. Unless and until an incident > happens to clearly show that IT could have prevented that, they do not > completely understand the concept. > > John Tolmachoff > Engineer/Consultant/Owner > eServices For You > > > > -----Original Message----- > > From: Thomas W Shinder [mailto:tshinder@xxxxxxxxxxx] > > Sent: Wednesday, August 04, 2004 8:02 AM > > To: [ISAserver.org Discussion List] > > Subject: [isalist] RE: What's wrong with this page? > > > > http://www.ISAserver.org > > > > Hi John, > > > > You think this attitude in part drives the statistics on the rate of > > failure for small businesses? > > > > Tom > > www.isaserver.org/shinder > > Get the book! > > Tom and Deb Shinder's Configuring ISA Server 2004 > > http://tinyurl.com/3xqb7 > > MVP -- ISA Firewalls > > > > > > > > -----Original Message----- > > From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] > > Sent: Wednesday, August 04, 2004 9:59 AM > > To: [ISAserver.org Discussion List] > > Subject: [isalist] RE: What's wrong with this page? > > > > > > http://www.ISAserver.org > > > > > Joe calls you because he's tired of these slow computers and wants a > > > couple of new ones. Also, his nephew came in and installed Office > > > 2003 on some of the machines but now their Access database doesn't > > > work so when you fix that he wants you to put that new office on all > > > the computers. His nephew has the CD for it. (burned copy from > > > school) > > They > > > tried to get the DSL to work on all the computers but SBC Yahoo DSL > > says > > > that it can only work on one computer at a time, but they know that > > > other bigger businesses have DSL that works on all computers so they > > > know that DSL support is lying about that; they want Internet on all > > the > > > computers. They think they have a virus again because the computer > > that > > > runs Quickbooks keeps hanging and they have to reboot it 3 times a > > day. > > > Over the winter they went to a landscape show and got a domain name > > > of joeslandscape.com so they want to start using email. He heard > > > that you can work from home using XP, so that's what the new XP > > > machine is for, so set it up for me. We'll probably want to have > > > more people work from home once we get this one working. I know my > > > wife wants to use Quickbooks at home and my brother's wife will want > > > to check her email from home. I bought some palm pilots off eBay for > > > the crew leaders > > that > > > I want to all use the same address book. Send me a quote. > > > > > > This is your starting point with Joe. How long will it take you to > > > get him to buy two servers? > > > > > > Amy > > > > Hey Amy, change the landscaping stuff to printing and you almost > > describe my printing client to the T. After 4 years, He now has a > > Windows 2000 server, 4 XP Pro computers, 1 Windows 2000 Pro computers, > > 8 Windows 98 comptuers, and yes, the son in college still comes every > > Saturday and has tried to load Office XP on other computers. > > > > Oh, they are only using a Linksys router for Internet access, no > > firewall at all. I can't even convince him to spend $500 on a > > Sonicwall let alone ISA. > > > > Oh, and the owner complains to high heaven when it is time to renew > > SAV yearly. > > > > John Tolmachoff > > Engineer/Consultant/Owner > > eServices For You > > > > > > > > ------------------------------------------------------ > > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist > > ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp > > ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ > > ------------------------------------------------------ > > Other Internet Software Marketing Sites: > > World of Windows Networking: http://www.windowsnetworking.com Leading > > Network Software Directory: http://www.serverfiles.com > > No.1 Exchange Server Resource Site: http://www.msexchange.org Windows > > Security Resource Site: http://www.windowsecurity.com/ Network > > Security Library: http://www.secinf.net/ Windows 2000/NT Fax > > Solutions: http://www.ntfaxfaq.com > > ------------------------------------------------------ > > You are currently subscribed to this ISAserver.org Discussion List as: > > tshinder@xxxxxxxxxxxxxxxxxx > > To unsubscribe visit > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > > ------------------------------------------------------ > > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist > > ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp > > ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ > > ------------------------------------------------------ > > Other Internet Software Marketing Sites: > > World of Windows Networking: http://www.windowsnetworking.com Leading > > Network Software Directory: http://www.serverfiles.com > > No.1 Exchange Server Resource Site: http://www.msexchange.org Windows > > Security Resource Site: http://www.windowsecurity.com/ Network > > Security Library: http://www.secinf.net/ Windows 2000/NT Fax > > Solutions: http://www.ntfaxfaq.com > > ------------------------------------------------------ > > You are currently subscribed to this ISAserver.org Discussion List as: > > johnlist@xxxxxxxxxxxxxxxxxxx > > To unsubscribe visit > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > ------------------------------------------------------ > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist > ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp > ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ > ------------------------------------------------------ > Other Internet Software Marketing Sites: > World of Windows Networking: http://www.windowsnetworking.com Leading > Network Software Directory: http://www.serverfiles.com > No.1 Exchange Server Resource Site: http://www.msexchange.org Windows > Security Resource Site: http://www.windowsecurity.com/ Network Security > Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: > http://www.ntfaxfaq.com > ------------------------------------------------------ > You are currently subscribed to this ISAserver.org Discussion List as: > pen@xxxxxxxxx To unsubscribe visit > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > ------------------------------------------------------ > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist > ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp > ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ > ------------------------------------------------------ > Other Internet Software Marketing Sites: > World of Windows Networking: http://www.windowsnetworking.com > Leading Network Software Directory: http://www.serverfiles.com > No.1 Exchange Server Resource Site: http://www.msexchange.org > Windows Security Resource Site: http://www.windowsecurity.com/ > Network Security Library: http://www.secinf.net/ > Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com > 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