[isalist] Re: TMG Firewall blocking my Verizon Emails in Outlook 2007. Any help?

  • From: Jim Harrison <jim@xxxxxxxxxxxx>
  • To: <isalist@xxxxxxxxxxxxx>
  • Date: Fri, 21 May 2010 11:15:00 -0700

If you're comparing browser behavior to Outlook behavior, it's an apples -
to - oranges comparison; essentially meaningless.

What other non-browser applications are working across your TMG?

What do you see in the TMG logs for this client?

Have you examined a network capture for the failing event?

 

Jim

 

From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On
Behalf Of Tee Darling
Sent: Friday, May 21, 2010 11:03
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] Re: TMG Firewall blocking my Verizon Emails in Outlook
2007. Any help?

 

Jim,
 Yes, I do have the FWC / TMGC installed on all my workstations. Access to
the Internet is fine on all machines with the exception of Outlook trying to
send and receive emails.

Thanks,

Tee

On Fri, May 21, 2010 at 12:28 PM, Jim Harrison <jim@xxxxxxxxxxxx> wrote:

Do you have the FWC / TMGC installed on the client?

If not, does it use TMG as the default gateway and a DNS server that can
resolve public names?

 

 

From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On
Behalf Of Tee Darling
Sent: Friday, May 21, 2010 07:16
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] TMG Firewall blocking my Verizon Emails in Outlook 2007.
Any help?

 

All,
 I am currently using Outlook 2007 for my Verizon.net email which uses
POP3/SMTP for incoming and outgoing mails respectfully . I recently
installed and configured Forefront TMG 2010 firewall on my network. Web
Access Rule has been configured and all machines on my home network can get
on the Internet fine. I have confirmed that the POP3 and SMTP settings are
correct. They've been working fine before I installed the TMG 2010. 

I used to have ISA 2006 and I remember that when I first configured it on my
network, I didn't have to configure anything thing with the exception of the
Web Access rule for my Verizon email in Outlook to work out fine. 

Now the problem is when I tried to send email from Outlook 2007, I receive
the error:

Error message - Sending' reported error (0x800CCC0D) : 'Cannot find the
e-mail server. Verify the server information in your account properties"

Now I cannot send and cannot receive any e-mails. 

I have verified the e-mail server with Verizon support. I have even created
another access rule for POP3 & SMTP from the External network to the
Internal network and this thing is still not working. 

Any help will be appreciated very much.

Thanks,

Tee

 

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