RE: Remote assistance
- From: "Thomas W Shinder" <tshinder@xxxxxxxxxxxxxxxxxx>
- To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
- Date: Wed, 2 Jul 2003 10:37:47 -0500
Hi Tim,
Thanks! I haven't tested that feature through the ISA firewall. I guess
the most common scenario would be the "helper" is behind ISA and the
"helpee" is behind some sort of NAT device NOS (not otherwise
specified). In that type of scenario, the helpee would need to map 3389
to his internal address. Now, the big question is if the authentication
mechanism used by remote assistance works in this scenario.
Thanks!
Tom
Thomas W Shinder
www.isaserver.org/shinder
ISA Server and Beyond: http://tinyurl.com/1jq1
Configuring ISA Server: http://tinyurl.com/1llp
-----Original Message-----
From: Deus, Attonbitus [mailto:Thor@xxxxxxxxxxxxxxx]
Sent: Wednesday, July 02, 2003 10:19 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: Remote assistance
http://www.ISAserver.org
At 08:10 AM 7/2/2003, you wrote:
>http://www.ISAserver.org
>
>Hi John,
>
>Yes, it sounds like he wants to to use Remote Assistance feature
instead
>of the Remote Desktop feature. However, I'm pretty sure both of them
use RDP.
>
Yes, both use RDP, but the Remote Assistance feature has different
authentication methods- for instance, you can send someone an RA token
that
will allow them to connect without having to explicitly add them as a RD
user.
t
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