(keeping it in the list) You need to turn on "Rule#1" and "Rule#2" in your FW and web logs. That's the only way you can tell what rule caused the lockout. Jim Harrison MCP(NT4, W2K), A+, Network+, PCG ----- Original Message ----- From: <lcchong@xxxxxxxxxxx> To: <jim@xxxxxxxxxxxx> Sent: Sunday, November 18, 2001 21:24 Subject: Re: [isalist] Re: HTTP 502 Proxy Error Dear Jim, The attachment is the log file. Three websites are blocked: 1. http://download.microsoft.com/download/win2000platform/SP/SP2/NT5/EN-US/W2K SP2.exe 2. http://www.symantec.com/ 3. http://download.microsoft.com/download/ISAServer2000/Update/1.0/NT5/EN-US/i sahf51.exe Best regards, Long Choo (See attached file: WEBEXTD20011119.log) "Jim Harrison" <jim@xxxxxxxxxxxx> on 19/11/2001 12:19:48 PM Please respond to "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx> To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx> cc: (bcc: Long Choo Chong/AMA/ACI) Subject: [isalist] Re: HTTP 502 Proxy Error http://www.ISAserver.org That response (12202) means that they've run afoul of some rule you have in place on the ISA server. Without the log entry for the event, it's difficult to say what rule caused it. Jim Harrison MCP(NT4, W2K), A+, Network+, PCG ----- Original Message ----- From: "lcchong" <lcchong@xxxxxxxxxxx> To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx> Sent: Sunday, November 18, 2001 19:49 Subject: [isalist] HTTP 502 Proxy Error http://www.ISAserver.org I have installed ISA Server 200 for several weeks. Some of my clients often encounter the following error when trying to access some websites, such as www.symantec.com, http://download.microsoft.com/download/win2000platform/SP/SP2/NT5/EN-US/W2K S P2.exe or some downloads in Microsoft website. HTTP 502 Proxy Error - The ISA Server denies the specified Uniform Resource Locator (URL). (12202) Internet Security and Acceleration Server --------------------------------------------------------------------------- - ---- Technical Information (for support personnel) Background: The gateway could not retrieve the requested page. ISA Server: mykulpe2 Via: URL: http://download.microsoft.com/download/win2000platform/SP/SP2/NT5/EN-US/W2K S P2.exe Time: 11/19/2001 4:26:39 AM GMT Please help me to solve problem. i will appreciate your help. Thanks ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: jim@xxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: lcchong@xxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')