That response (12202) means that they've run afoul of some rule you have in place on the ISA server. Without the log entry for the event, it's difficult to say what rule caused it. Jim Harrison MCP(NT4, W2K), A+, Network+, PCG ----- Original Message ----- From: "lcchong" <lcchong@xxxxxxxxxxx> To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx> Sent: Sunday, November 18, 2001 19:49 Subject: [isalist] HTTP 502 Proxy Error http://www.ISAserver.org I have installed ISA Server 200 for several weeks. Some of my clients often encounter the following error when trying to access some websites, such as www.symantec.com, http://download.microsoft.com/download/win2000platform/SP/SP2/NT5/EN-US/W2KS P2.exe or some downloads in Microsoft website. HTTP 502 Proxy Error - The ISA Server denies the specified Uniform Resource Locator (URL). (12202) Internet Security and Acceleration Server ---------------------------------------------------------------------------- ---- Technical Information (for support personnel) Background: The gateway could not retrieve the requested page. ISA Server: mykulpe2 Via: URL: http://download.microsoft.com/download/win2000platform/SP/SP2/NT5/EN-US/W2KS P2.exe Time: 11/19/2001 4:26:39 AM GMT Please help me to solve problem. i will appreciate your help. Thanks ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: jim@xxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')