Jim, I have a network capture, and I have isolated it down to the packets that are sent after the logon request (and where it fails). I do see an HTTP payload on 2 packets that says "httpcontenttype = ". The latter of these is the last packet sent by the server. Does that clarify anything, or is there something else I should be looking for? Bill Mayo ________________________________ From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Harrison Sent: Thursday, February 14, 2008 1:37 AM To: isalist@xxxxxxxxxxxxx Subject: [isalist] Re: Error 502 in browsed site Until you know what ISA rejects, there can be no "fix". What is the site? From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Mayo, Bill Sent: Wednesday, February 13, 2008 1:43 PM To: isalist@xxxxxxxxxxxxx Subject: [isalist] Error 502 in browsed site I am running into a problem that appears to be well documented, but I am not having any success in getting it to work. I have a user going to a "critical" (sigh) site that is causing ISA 2006 EE to throw a 502 error to them, and in logging it shows: The HTTP message includes an unsupported header or an unsupported combination of headers. (12156) . I have found KBs regarding this error, the most pertinent seeming to be 935693. I have downloaded and installed the "ISA Server 2006 Supportability Update package", which indicates that is addresses this issue. I also have applied the registry changes that are indicated in 935693. Unfortunately, the error persists. I am wondering if a reboot or services restart is necessary after the registry change, but the article doesn't indicate one way or other (I will try that after hours). I understand that, at its core, this a problem with the site they are visiting. However, I have no realistic way to get this addressed on that end, and the client wants it fixed now. Is there anything that I am missing, or any pointers anyone can provide? ~~~~~~~~~~ Bill Mayo Network Administrator Pitt County MIS V:252-902-3831 F:252-830-6361 E:bemayo@xxxxxxxxxxxxxxxx