Re: Brower Fix Issue

I sure don't fault ISA in this issue.
It's clear to me that a fix for IE6 may have caused it, and a hot fix
resolved it.

But it also seemed to follow changes made at the secure site's web
pages.

I think one reason may have been that the sites used some 'non
compliant' code or something that could have caused the issue and
possible heartburn with ISA, because why would other secure sites work?

Try to take the client outside the ISA and see if it works as is without
any fixes.
If it does, it still may not be ISA, but it would help all those
involved in finding the root cause.
If it doesn't, then it is obviously browser and only browser (or at
least client) related.

And yes, please try the fixes John recommends to see if they will fix
the problem.
It will help with pinpointing the issue as well.

But,
I do have issues with any solution that requires making MTU changes at
the client.
At least manually.
MS, or who ever, should fix the problem through a supported fix, not a
set of instructions for editing the registry.
I know some things are inevitable, but I would hate to have to edit
several hundred registries.
I guess some kind of script would do it for you, but that is hard to
track on who has applied it and who has not.

Jeff Sloan 
Network Administrator 
Cross Oil Refining & Marketing, Inc. 
484 E. 6th St. 
Smackover, AR 71762 



-----Original Message-----
From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] 
Sent: Monday, September 15, 2003 1:55 PM
To: ISALists
Subject: [isalist] Re: Brower Fix Issue


http://www.ISAserver.org


Don, please try the fix in the KB that I have on ISAserver.org on one
computer first.

Most importantly, change the MTU size on the client. 

This is frustrating me as many people seem to easily jump on the "it is
the fault of ISA server" when I know it is not.

John Tolmachoff MCSE CSSA
Engineer/Consultant
eServices For You
www.eservicesforyou.com


> -----Original Message-----
> From: Don Blackshear [mailto:don.blackshear@xxxxxxxxxxxxx]
> Sent: Monday, September 15, 2003 11:35 AM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] Re: Brower Fix Issue
> 
> http://www.ISAserver.org
> 
> 
> Tom,
> There is only one commerce-site that we are have the problem with.  It

> is
a
> secure site that requires a login and account.
> 
> Below is the info I received from the sites tech support regarding the

> problem.  They seem to agree that it is an IE problem, but also imply 
> that ISA is somehow compounds the problem:
> 
> ...There is a reported bug with IE 6 that may be causing the ...hang 
> issue: http://support.microsoft.com/default.aspx?scid=kb;en-us;818506.
> ...It seems to be more prevalent with IE 6 users with ISA proxy
running at
> ...their site. If the issue were to continue I  suggest that the
> ...fix be obtained from Microsoft to see if it would resolve the
issue.
> 
> 
> ... Mark Yeiter
> ... myeiter@xxxxxxxxxxxxxxx
> ... Technical Support Analyst
> ... ICG Commerce
> ... 610 Old York Road Suite 300
> ... Jenkintown, PA 19046
> ... direct: (215) 649-1443
> ... mobile: (267) 688-0562
> 
> 
> http://www.ISAserver.org
> 
> 
> Hi Don,
> 
> Can you give a couple URLs that you cannot connect to? Then I can 
> check
'em
> out. I haven't run into this issue yet at any of the sites I've
enountered,
> so I'm not sure what the problem looks like.
> 
> Thanks!
> Tom
> 
> Thomas W Shinder
> www.isaserver.org/shinder
> ISA Server and Beyond: http://tinyurl.com/1jq1 Configuring ISA Server:

> http://tinyurl.com/1llp
> 
> 
> 
> -----Original Message-----
> From: Don Blackshear [mailto:don.blackshear@xxxxxxxxxxxxx]
> Sent: Sunday, September 14, 2003 12:27 PM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] Re: Brower Fix Issue
> 
> 
> http://www.ISAserver.org
> 
> 
> Shinder, Harrison, ....
> 
> I think it would be nice if the ISA site guru's could look into this 
> issue (perhaps with your MS engineering contacts) and find out what is

> going on
> and recommend a best course of action.
> 
> Currently we are using PCs outside ISA to connect to commerce-sites 
> with this problem.
> 
> Last time I checked, MS did not have a "download patch" (we had to 
> call them to get it), and they recommended we wait (if possible) for a

> fix.
> 
> 
> thx
> 
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