Re: Brower Fix Issue

Don, please try the fix in the KB that I have on ISAserver.org on one
computer first.

Most importantly, change the MTU size on the client. 

This is frustrating me as many people seem to easily jump on the "it is the
fault of ISA server" when I know it is not.

John Tolmachoff MCSE CSSA
Engineer/Consultant
eServices For You
www.eservicesforyou.com


> -----Original Message-----
> From: Don Blackshear [mailto:don.blackshear@xxxxxxxxxxxxx]
> Sent: Monday, September 15, 2003 11:35 AM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] Re: Brower Fix Issue
> 
> http://www.ISAserver.org
> 
> 
> Tom,
> There is only one commerce-site that we are have the problem with.  It is
a
> secure site that requires a login and account.
> 
> Below is the info I received from the sites tech support regarding the
> problem.  They seem to agree that it is an IE problem, but also imply that
> ISA is somehow compounds the problem:
> 
> ...There is a reported bug with IE 6 that may be causing the
> ...hang issue:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;818506.
> ...It seems to be more prevalent with IE 6 users with ISA proxy running at
> ...their site. If the issue were to continue I  suggest that the
> ...fix be obtained from Microsoft to see if it would resolve the issue.
> 
> 
> ... Mark Yeiter
> ... myeiter@xxxxxxxxxxxxxxx
> ... Technical Support Analyst
> ... ICG Commerce
> ... 610 Old York Road Suite 300
> ... Jenkintown, PA 19046
> ... direct: (215) 649-1443
> ... mobile: (267) 688-0562
> 
> 
> http://www.ISAserver.org
> 
> 
> Hi Don,
> 
> Can you give a couple URLs that you cannot connect to? Then I can check
'em
> out. I haven't run into this issue yet at any of the sites I've
enountered,
> so I'm not sure what the problem looks like.
> 
> Thanks!
> Tom
> 
> Thomas W Shinder
> www.isaserver.org/shinder
> ISA Server and Beyond: http://tinyurl.com/1jq1 Configuring ISA Server:
> http://tinyurl.com/1llp
> 
> 
> 
> -----Original Message-----
> From: Don Blackshear [mailto:don.blackshear@xxxxxxxxxxxxx]
> Sent: Sunday, September 14, 2003 12:27 PM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] Re: Brower Fix Issue
> 
> 
> http://www.ISAserver.org
> 
> 
> Shinder, Harrison, ....
> 
> I think it would be nice if the ISA site guru's could look into this
> issue
> (perhaps with your MS engineering contacts) and find out what is going
> on
> and recommend a best course of action.
> 
> Currently we are using PCs outside ISA to connect to commerce-sites with
> this problem.
> 
> Last time I checked, MS did not have a "download patch" (we had to call
> them
> to get it), and they recommended we wait (if possible) for a fix.
> 
> 
> thx
> 
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