[isalist] Re: Blackberry, OWA2007, and ISA2006

  • From: "Crockett, Gregory" <Gregory.Crockett@xxxxxxxxx>
  • To: <isalist@xxxxxxxxxxxxx>
  • Date: Fri, 18 Jan 2008 12:39:34 -0600

Correct me if I'm wrong:  I understand the users mail data sits on the
RIM servers, in Canada, before it is sent to the Crackberry device.
From a security point of view -- If this is true, what is the advantage
of using a Crackberry over an Activesync device?

 

greg

 

From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx]
On Behalf Of Jerry Young
Sent: Friday, January 18, 2008 12:11 PM
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] Re: Blackberry, OWA2007, and ISA2006

 

Dan,

 

There are several ways to get corporate email to a BlackBerry handheld.

 

In the enterprise, the most common method is to purchase a BlackBerry
Enterprise Server (BES).  A user is created on the BES box, which points
to a mailbox on an Exchange server. A service account for BES is used to
access the users mailbox and send updates via TCP port 3101 (to
na.srp.blackberry.net in the States) to the user's handheld.  Updates
generally include complete PIM data (Inbox, Calendar, Contacts, Notes,
Tasks) - wireless synchronization.  The information is pulled via a MAPI
(a lot of them - 10/user is a good start) connection handled by the BES
service account, which needs Send As permissions to the mailbox in
addition to other Exchange permissions, and then routed to the handheld
via the carrier network after reaching the RIM box mentioned earlier. 

 

Another means is to use the BlackBerry Internet Service (BIS - gets
confusing, I know!) offered by the carrier.  This is just a web page
that the user can access to configure BIS to pull email from different
accounts.  To my knowledge, the only data that can be "synched" is
email; no Calendar, Contacts, Notes, or Tasks synchronization.  This
service allows several means of contacting mail servers - POP, IMAP, and
OWA (HTTP).  My guess is, based on your description, this is what your
users are using and what they probably need to have updated to point to
the correct page - this is a user function, though, and not something an
admin would do unless the user and admin were *really, really* friendly.


 

A third method is to use the BlackBerry Desktop Redirector.  This is a
"poor man's" version of BES.  A program sits on the user's workstation
and monitors the Outlook profile's mailbox.  Changes made to the mailbox
are then forwarded to the handheld, although, I'm not sure if by the
same destination/port.  This requires, however, that the user's
workstation is on all the time and connected to the Exchange server at
all times.  When the BlackBerry Desktop Redirector isn't running, no
magic happens. 

 

The final method - and one I hate to try using because of the silly
browsers on BlackBerry handhelds - is to access web mail and acces your
mailbox via a web page.  This will almost always requires JScript to be
enabled on the device and as others have reported, is spotty at best. 

 

Honestly, I think the only thing that needs to happen is that the users
update the URL used to pull mail from OWA via their BIS accounts.

 

I hope this helps.  If you have any other questions about
BES/BlackBerry, let me know... I'm fairly familiar with the technology.

 

I am an independent contractor now so ah... ;)  Yeah. :D

On Jan 18, 2008 12:40 PM, Ball, Dan <DBall@xxxxxxxxxxx> wrote:

Figures... We have 2 users...

 

From: isalist-bounce@xxxxxxxxxxxxx [mailto: isalist-bounce@xxxxxxxxxxxxx
<mailto:isalist-bounce@xxxxxxxxxxxxx> ] On Behalf Of Steve Moffat
Sent: Friday, January 18, 2008 12:16 PM 


To: ISA Mailing List
Subject: [isalist] Re: Blackberry, OWA2007, and ISA2006

 

Get a bes server...you'll never go back. Free for 1 user....

 

S

 

From: isalist-bounce@xxxxxxxxxxxxx [mailto: isalist-bounce@xxxxxxxxxxxxx
<mailto:isalist-bounce@xxxxxxxxxxxxx> ] On Behalf Of Ball, Dan
Sent: Friday, January 18, 2008 1:13 PM
To: ISA Mailing List
Subject: [isalist] Re: Blackberry, OWA2007, and ISA2006

 

No, I don't have a BES.  Blackberry servers actually log into Outlook
Web Access and do all their work through there.  I had it working with
Exchange 2003 and ISA2006, but when I upgraded to Exchange 2007 it no
longer works. 

 

From: isalist-bounce@xxxxxxxxxxxxx [mailto: isalist-bounce@xxxxxxxxxxxxx
<mailto:isalist-bounce@xxxxxxxxxxxxx> ] On Behalf Of Thor (Hammer of
God)
Sent: Friday, January 18, 2008 11:47 AM
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] Re: Blackberry, OWA2007, and ISA2006

 

What do you mean "working with outlook web access 2007"  - what exact
config are you using?  You don't have BES?

 

t

 

From: isalist-bounce@xxxxxxxxxxxxx [mailto: isalist-bounce@xxxxxxxxxxxxx
<mailto:isalist-bounce@xxxxxxxxxxxxx> ] On Behalf Of Ball, Dan
Sent: Friday, January 18, 2008 8:36 AM
To: 'isalist@xxxxxxxxxxxxx'
Subject: [isalist] Blackberry, OWA2007, and ISA2006

 

Has anyone gotten a Blackberry working with Outlook Web Access 2007
through ISA2006?  Blackberry tech support is claiming that it will not
work at all, and is currently not supporting that configuration.

 

 

 




-- 
Cordially yours,
Jerry G. Young II
Microsoft Certified Systems Engineer 


All mail to and from this domain is scrutinized by GFI.

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