RE: AOL 8 Problem
- From: "John Tolmachoff \(Lists\)" <johnlist@xxxxxxxxxxxxxxxxxxx>
- To: "'[ISAserver.org Discussion List]'" <isalist@xxxxxxxxxxxxx>
- Date: Thu, 8 May 2003 23:24:52 -0700
My best opinion on AOL is get rid of it.
:-)
John Tolmachoff MCSE CSSA
Engineer/Consultant
eServices For You
www.eservicesforyou.com
-----Original Message-----
From: Amy Babinchak [mailto:amy@xxxxxxxxxxxxxxxxxxxxxxxxxx]
Sent: Thursday, May 08, 2003 4:58 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] AOL 8 Problem
http://www.ISAserver.org
Making sure that port 5190 is open only lets my users log into AOL; it
doesn't let them view any web based content. The first time they try they
get an error message that says a request took longer than expected. After
that AOL doesn't even try, you just get a blank page. The AOL support people
are no help at this point. Their solution is to disable the firewall. I told
them that that was not an acceptable answer. If they would just tell me
which port(s) AOL is attempting to use at that point I would handle the
firewall configuration from there. Well, I've called twice and got hung up
on twice after I explained the problem. So I'm looking in the logs to try to
figure out what AOL is doing and I'm not seeing it. I see some blocked UDP
ports but that's about it. What exactly should I be looking for and in which
log? I'd like to get to the bottom of this. Then I think I'll call AOL tech
support and tell them that I have the solution but I'll hang up on them
before they can get it from me.
Amy
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