Hi list. Below is a message i sent to the braillenote mailing list asking for some urgent help. ---- Original Message ------ Subject: Opening RTF documents: urgent help needed! Hi list. This problem has only just come up today but it is a major problem for me anyway. At school, my carer puts work onto usb memory sticks for me to insert into keyword documents in class. The files are saved in rich text format (rtf). Today when i went to insert something, it inserted nothing. So i went and tried to open the rtf file directly and it just gave me a blank document with a few funny format markers showing on the braille display. This problem hasn't really come up until today. Last week, the laptop used to save the files broke so we were issued with a replacement. This replacement was running windows vista and i believe it was using MS Word 2007. I'm wondering whether it is anything to do with the fact that it is Word 2007. But the only strange thing about that would be that I was able to insert a document saved on that computer at the end of last week and use it without any problem. Oh and the files contained no complex formatting so i don't think it would have anything to do with that. Any help would be much appreciated as this has suddenly become a very serious problem for me. Thanks and sorry for the long email. Blind Tech Mailing List Administrator email:robert.cummings760@xxxxxxxxxxxxxx Zone BBS username:pocket_PC (ID 8332) Braillenote mPower BT 32 user version: keysoft 7,5 build 29 words of wisdom: technology: it's great when it works, but rubbish when it doesn't! ******* Blind Tech Mailing List ******* replies to this message will go to the entire list. if you wish to contact the sender privately, send an email directly to the senders email address. to view the list page (which includes features to manage your subscription along with a link to the list archive) visit: //www.freelists.org/list/blind_tech to unsubscribe by email, send a message to: blind_tech-request@xxxxxxxxxxxxx and put the word "unsubscribe" in the subject line (without the quotes). to contact the blind tech mailing list moderation team, send an email to: blind_tech-moderators@xxxxxxxxxxxxx // eompost 4994617A:6F31.1:vagrevfgvatyvfgf -- If you reply to this message, it will be delivered to the entire list. If you need to send a private email, send it to the recipient intended. To unsubscribe from this list, send an email with unsubscribe to, interistinglists-request@xxxxxxxxxxxxx If you have any questions, comments, or constructive criticisms, please don't hesitate to raise them with me. If you are unsubscribing because you are unhappy with something that went on on this list, I would really appreciate knowing about it, so I can attempt to rectify it. Thank you for your compliance, The interistinglists administrator.