Sriram Krishnan wrote on Thu, Apr 01, 2004 at 08:12:07PM +0530:
,----
| be willing to help out. Now, let me ask you something..let's say I own
| a business running on RH8. Now,as you all know, I won't be eligible
| for support very soon unless I shell out some cash. Now, whom do I
| call for help when something goes wrong? Like the saying goes, people
| in glass houses....
`----
You will simply have to write to a mailing list like ILUGC (yes, with
a 'commercial' tag) asking people who know $software to do the fix for
you. Either some enthusiastic college student who has been reading the
code in his free time will be able to help you (who knows? maybe he
would be happy if you took him out for a lunch at GRT grand days) OR
someone who has been contributing to $software's CVS might come
forward with a fix. All because there is the source code.
(note: it could just be that you will have to hunt for people at the
right mailing list. Its far easier to find someone who knows how to
fix a software that has the source code)
,----
| please do realize that the same applies to MS products. If you feel
| that there isn't a community surrounding MS products, you are
| deceiving yourself.
`----
you are missing the point: there is a difference between a community
that knows how the software works in the inside from a community that
knows how to use a given software.
-Suraj
--
,-----------------[http://www.symonds.net/~suraj/]---o
| The earliest washing "machine" was the scrub board, which was invented in 1797
| .
`------------------------------[suraj@xxxxxxxxxxx]---o