Hi, Delete the updates folder on your hard drive. Thanks, Michael Jones LevelStar 1500 Cherry Street Suite D Louisville, CO 80027 Phone:800-315-2305 Ext. 707 Email: mjones@xxxxxxxxxxxxx Website: www.levelstar.com -----Original Message----- From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Steve "The Jazz Man" Sent: Monday, March 31, 2008 16:22 To: icon-discuss@xxxxxxxxxxxxx Subject: [icon-discuss] Re: version 1.1 is now available Assistance needed! My first update did not process. It hung at 2 percent and after about ten minutes, I canceled the download. Now it thinks the update file has been downloaded and of course, can not open it. What can I do to get it to accept the update file again? Steve Icon Discuss Mailing List icon-discuss@xxxxxxxxxxxxx //www.freelists.org/list/icon-discuss To unsubscribe from the list send a blank message with unsubscribe in the subject line to: icon-discuss-request@xxxxxxxxxxxxx To post to this list, send your message to: icon-discuss@xxxxxxxxxxxxx For answers to the most frequently asked questions about Icon and Braille +, Visit the LevelStar and APH FAQ pages: Visit the LevelStar FAQ page at http://www.levelstar.com/support-faqs.php Visit the APH FAQ page at http://sun1.aph.org/webcast/brailleplus2/faq.html Icon Discuss Mailing List icon-discuss@xxxxxxxxxxxxx //www.freelists.org/list/icon-discuss To unsubscribe from the list send a blank message with unsubscribe in the subject line to: icon-discuss-request@xxxxxxxxxxxxx To post to this list, send your message to: icon-discuss@xxxxxxxxxxxxx For answers to the most frequently asked questions about Icon and Braille +, Visit the LevelStar and APH FAQ pages: Visit the LevelStar FAQ page at http://www.levelstar.com/support-faqs.php Visit the APH FAQ page at http://sun1.aph.org/webcast/brailleplus2/faq.html