I don't know what himarks is , but I'm going to find some of it/them! I have a hundred places where the 5 needs a bump! :-) I usually get a tiny piece of velcro (the kind with sticky backing) and then cut the tiniest sliver I can... and then cut the tiniest piece of that sliver... and then mash this onto the nude button for about a minute. :-) Then I have a great tactile semi-bump for about a year... in some cases, it has lasted forever! By the way, I use the scratchy side of the velcro, not the soft side. (I don't know if this is the hook or the loop side... not being *that* much of a nerd. :-) Thanks for the himarks reference. John > -----Original Message----- > From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss- > bounce@xxxxxxxxxxxxx] On Behalf Of Julie Stamm > Sent: Saturday, October 20, 2007 12:01 AM > To: icon-discuss@xxxxxxxxxxxxx > Subject: [icon-discuss] Re: strange tragedy > > Thanks Pam, > I'm definitely attached to this lovely thing. I don't know what I would do > without it for who knows how many weeks. And if it isn't covered under > warrantee, well then I doubt its worth the trouble. > > I'm about ready to whip out my himarks and the cctv. Or, just live with > it. > Thanks for the reply! > > Best > Julie > > -----Original Message----- > From: icon-discuss-bounce@xxxxxxxxxxxxx > [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of PAMELA RADER > Sent: Friday, October 19, 2007 1:28 PM > To: icon-discuss@xxxxxxxxxxxxx > Subject: [icon-discuss] Re: strange tragedy > > Hi Julie: > > First of all, let me say I understand the need to have the dot put back > on, > as it can be important to have. Unfortunately, I'm not the one who makes > those decisions, however, I can tell you that normally, this would not be > covered under warranty, as warranty repairs with all of our other products > only cover manufacturing defects. With that said, if you wanted to send > it > back and test the waters, you're certainly welcomed to. Be advised, > however, that we would not do it here but have to send it back to the > manufacturer and thus, you'd be without it for a couple of weeks, perhaps. > I don't know if it's worth it to you for all of that trouble. It may be > better to find a way to do your own dot replacement. Perhaps an > investment > in some Himarks or a small piece of tape or something would serve you. > However, it is strictly up to you, if you'd like to be the first one to > request this repair. > > I'm sorry I don't have better info for you, but since this hasn't been > answered and the weekend is approaching and I didn't want this to go > unanswered and have you think you were being ignored. Certainly, if the > authorities have a better answer, I'm sure they'll answer you. > > Sincerely, > > > > Pamela Rader, TECHNICAL SUPPORT > American Printing House For The Blind > 1839 Frankfort Ave. > Louisville, KY 40206 > > PHONE: 1-800-223-1839, Ext. 307 > > > >>> juliestamm@xxxxxxxxx 10/19/07 08:14AM >>> > > > > > _____ > > From: Julie Stamm [mailto:juliestamm@xxxxxxxxx] > Sent: Friday, October 19, 2007 3:06 AM > To: 'icon-discuss@xxxxxxxxxxxxx' > Subject: strange tragedy > > > > Hi list, > > I have just noticed that over the past few days, after riding around in my > purse comfortably, my bump on my dot five has sadly worn away. There is > not > real damage to the Braille plus, but I was wondering if this is something > that is covered under warrantee, not broken, but I think it got chipped > off > or really rubbed down. It's a very small thing, but it makes a big > difference.once its gone. > > > > Any ideas? > > > > Thanks > > Julie >