[icon-discuss] Re: strange tragedy

I don't know what himarks is , but I'm going to find some of it/them! I have
a hundred places where the 5 needs a bump!  :-)  

I usually get a tiny piece of velcro (the kind with sticky backing) and then
cut the tiniest sliver I can... and then cut the tiniest piece of that
sliver... and then mash this onto the nude button for about a minute. :-)
Then I have a great tactile semi-bump for about a year... in some cases, it
has lasted forever! By the way, I use the scratchy side of the velcro, not
the soft side. (I don't know if this is the hook or the loop side... not
being *that* much of a nerd. :-)

Thanks for the himarks reference.

John


> -----Original Message-----
> From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-
> bounce@xxxxxxxxxxxxx] On Behalf Of Julie Stamm
> Sent: Saturday, October 20, 2007 12:01 AM
> To: icon-discuss@xxxxxxxxxxxxx
> Subject: [icon-discuss] Re: strange tragedy
> 
> Thanks Pam,
> I'm definitely attached to this lovely thing. I don't know what I would do
> without it for who knows how many weeks. And if it isn't covered under
> warrantee, well then I doubt its worth the trouble.
> 
> I'm about ready to whip out  my himarks and the cctv. Or, just live with
> it.
> Thanks for the reply!
> 
> Best
> Julie
> 
> -----Original Message-----
> From: icon-discuss-bounce@xxxxxxxxxxxxx
> [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of PAMELA RADER
> Sent: Friday, October 19, 2007 1:28 PM
> To: icon-discuss@xxxxxxxxxxxxx
> Subject: [icon-discuss] Re: strange tragedy
> 
> Hi Julie:
> 
> First of all, let me say I understand the need to have the dot put back
> on,
> as it can be important to have.  Unfortunately, I'm not the one who makes
> those decisions, however, I can tell you that normally, this would not be
> covered under warranty, as warranty repairs with all of our other products
> only cover manufacturing defects.  With that said, if you wanted to send
> it
> back and test the waters, you're certainly welcomed to.  Be advised,
> however, that we would not do it here but have to send it back to the
> manufacturer and thus, you'd be without it for a couple of weeks, perhaps.
> I don't know if it's worth it to you for all of that trouble.  It may be
> better to find a way to do your own dot replacement.  Perhaps an
> investment
> in some Himarks or a small piece of tape or something would serve you.
> However, it is strictly up to you, if you'd  like to be the first one to
> request this repair.
> 
> I'm sorry I don't have better info for you, but since this hasn't been
> answered and the weekend is approaching and I didn't want this to go
> unanswered and have you think you were being ignored.  Certainly, if the
> authorities have a better answer, I'm sure they'll answer you.
> 
> Sincerely,
> 
> 
> 
> Pamela Rader, TECHNICAL SUPPORT
> American Printing House For The Blind
> 1839 Frankfort Ave.
> Louisville, KY  40206
> 
> PHONE:  1-800-223-1839, Ext. 307
> 
> 
> >>> juliestamm@xxxxxxxxx 10/19/07 08:14AM >>>
> 
> 
> 
> 
>   _____
> 
> From: Julie Stamm [mailto:juliestamm@xxxxxxxxx]
> Sent: Friday, October 19, 2007 3:06 AM
> To: 'icon-discuss@xxxxxxxxxxxxx'
> Subject: strange tragedy
> 
> 
> 
> Hi list,
> 
> I have just noticed that over the past few days, after riding around in my
> purse comfortably, my bump on my dot five has sadly worn away. There is
> not
> real damage to the Braille plus, but I was wondering if this is something
> that is covered under warrantee, not broken, but I think it got chipped
> off
> or really rubbed down. It's a very small thing, but it makes a big
> difference.once its gone.
> 
> 
> 
> Any ideas?
> 
> 
> 
> Thanks
> 
> Julie
> 



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