I have written a message to them from a link on the site. Odd that no one caught this during beta ttesting. My web braille subscription was done so long ago; I am not sure what email address I used at the time, but I did register my vr stream when the nls program was announced. If I get a reply to my message, I'll post the info to the list unless someone comes up with another idea. -----Original Message----- From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of PAMELA RADER Sent: Tuesday, April 01, 2008 2:06 PM To: icon-discuss@xxxxxxxxxxxxx Subject: [icon-discuss] Re: problems with nls Hi Paul: I don't know. Perhaps others will have ideas. I can tell you that I used the same email address that I used for web braille and had no problems. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> paulh52@xxxxxxxxxxx 04/01/08 03:01PM >>> Hi, guys. I went to the nls site to set up for the APH mobile manager. I filled out the form and submitted. I was told that my email address was already in their database and when I had submitted for use with the VR stream. What should I do since it doesn't seem to like my email address? Icon Discuss Mailing List icon-discuss@xxxxxxxxxxxxx //www.freelists.org/list/icon-discuss To unsubscribe from the list send a blank message with unsubscribe in the subject line to: icon-discuss-request@xxxxxxxxxxxxx To post to this list, send your message to: icon-discuss@xxxxxxxxxxxxx For answers to the most frequently asked questions about Icon and Braille +, Visit the LevelStar and APH FAQ pages: Visit the LevelStar FAQ page at http://www.levelstar.com/support-faqs.php Visit the APH FAQ page at http://sun1.aph.org/webcast/brailleplus2/faq.html __________ Information from ESET Smart Security, version of virus signature database 2993 (20080401) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 2993 (20080401) __________ The message was checked by ESET Smart Security. http://www.eset.com Icon Discuss Mailing List icon-discuss@xxxxxxxxxxxxx //www.freelists.org/list/icon-discuss To unsubscribe from the list send a blank message with unsubscribe in the subject line to: icon-discuss-request@xxxxxxxxxxxxx To post to this list, send your message to: icon-discuss@xxxxxxxxxxxxx For answers to the most frequently asked questions about Icon and Braille +, Visit the LevelStar and APH FAQ pages: Visit the LevelStar FAQ page at http://www.levelstar.com/support-faqs.php Visit the APH FAQ page at http://sun1.aph.org/webcast/brailleplus2/faq.html