[icon Discussions] Re: orion

  • From: "David Tanner" <david-tanner@xxxxxxxxxxxx>
  • To: <hillco@xxxxxxxxxxxxx>, "Icon List" <icon-discuss@xxxxxxxxxxxxx>
  • Date: Sat, 2 Jul 2011 23:16:00 -0500

My concern is that a majority of folks who would end up with such devices are college students, and the last thing they need is to be without their notetaking device.




----- Original Message ----- From: "Chris Hill" <hillco@xxxxxxxxxxxxx>
To: "Icon List" <icon-discuss@xxxxxxxxxxxxx>
Sent: Saturday, July 02, 2011 10:48 PM
Subject: [icon Discussions] Re: orion


I'd definitely want an advanced replacement program for any future levelstar device. I've waited weeks at a time, glad it wasn't months, and I found the process to be tiresome. I do way too much to expect a braille device to survive going with me all day, so I wouldn't even go there.





On 7/2/2011 19:57, David Tanner wrote:
Lou,

Same here, but actually worse. The first couple of months I had my
Braille Plus I loved it, and I recommended it for one of my clients. He
thought it was fantastic, but he had it less than three months and had
problems that required it to be sent in. With no correspondance from APH
or Levelstar for almost three months it finally came back only to have
more problems 3 or 4 months later. This time it was gone almost 3 months
again. This was enough for me to be very sure that I wouldn't recommend
it again because of his problems, knowing that he was taking good care
of his other technology, and that there were other people having the
same problems.

Given the repair problems with the Braille Plus, and the record of
having a device for months at a time leaving the user without their unit
makes me very unsure that I would want to depend on a better track
record for the same companies a second time around. There is little
assurance that the track record will be better second time around, and
particularly given that there is a Braille display involved this time.

Talk to me a year from now and there is a good track record and lots of
happy customers and maybe I'll change my mind.

Meantime, I will be following the mailinglist to see how things
develope. And, I hope it will be good news.




----- Original Message ----- From: "lou smith" <lousmith07@xxxxxxxxxxx>
To: <kriegler@xxxxxxxxxxxx>
Cc: <icon-discuss@xxxxxxxxxxxxx>
Sent: Saturday, July 02, 2011 4:20 AM
Subject: [icon Discussions] Re: orion


Les, I have to agree. I see that day coming as well. As someone who
works for voc rehab in Maryland
recommending technology, I'm waiting for the price to see what I think.
My wife saw how much I
liked the Braille Plus, and bought it for me. I'm sad to say I only
recommended 3 since the
device was released for various reasons. I have recommended one iPod
touch and an external
bluetooth keyboard. I really think this is the way the market will
eventually go. Having said that, I
can't wait to get my hands on the Orion.

Lou


On Sat, 2 Jul 2011 02:28:52 -0400, Les Kriegler wrote:


Hi Richard,

Given the way the accessibility market works, you can forget about
further
development of the Braille Plus. I expressed my concerns about this when
the Orion was announced. But we blind people are largely responsible for
this, in my opinion. As soon as a product is announced, you see people
droolling to get their hands on the latest and greatest. Then those same
consumers will go to their state VR reps and ask for what they think they
want and need to be purchased. Now, before anybody jumps down my
throat, I
know some of you by your own equipment and if you decide to purchase this
with your money, that's fine. But I believe the majority of individuals
have someone covering their costs, be at family members, state rehab,
etc.
So we as a group have ourselves to blame for much of what happens.
There's
no money made in software development. The cycle is to put a product out
there for a few years, put out a couple of relatively minor updates, and
then it's on to something else. This is particularly the case in the
notetaker market. But the day of reckoning is coming, as voc rehab
will at
some point face cuts as everyone else has, and fiscally, these overpriced
devices will start to take a hit. It can't happen soon enough, in my
opinion.

Les

-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Richard Fiorello
Sent: Friday, July 01, 2011 8:38 PM
To: icon-discuss
Subject: [icon Discussions] orion

Hi list;
Haven't seen an Orion but from the information provided it does much
more than I want or need. Long ago gave up on gps or cell phone and
purchased other divices that did the job. The built in text recognition
is nice but I really don't need it. I'd really love! a continued
braille plus with some of the kinks worked out. Checked out the braille
note list and they didn't sound at all positive. The folks on the hims
list are a very up beat positive group and their divice might be more of
what I want but unfortunately it won't support nls and their primary
focus seems to be on the unit with a built in braille display like the
Orion. I like braille in its place but 18 cells requires lots of
scrolling and doesn't do good things to the price.
I guess I will just have to put my thinking cap on and see what comes.
--
richard
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For answers to the most frequently asked questions about Icon and
Braille +,
Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html

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For answers to the most frequently asked questions about Icon and
Braille +, Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html

If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to LevelStar or APH then consider sending your message to icon-discuss@xxxxxxxxxxxxxx


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For answers to the most frequently asked questions about Icon and Braille +, Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html

If you reply to this message it will be delivered to the original sender only.  
If your reply would benefit others on the list and your message is related to 
LevelStar or APH then consider sending your message to 
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For answers to the most frequently asked questions about Icon and Braille +, 
Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html

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