Hello: If you're using the braille keyboard of the braille plus and writing in computer braille, the shift or capital key is the one that's to the left of the spacebar. You have to press on it first, and while holding it, type the letter that you want capitalized. As to your question regarding the use of computer braille or grade 2 braille when writing an EMail address, you always want to use computer braille when writing an EMail address on the to field of a new, forwarded or reply message, or when adding the address to your address book. Also, since most EMail programs will sort of create a send mail link when an address is included within the body of a message, it's most likely better to write the address in computer braille in those instances too. Marta ----- Original Message ----- From: Susan Mangis To: icon-discuss@xxxxxxxxxxxxx Sent: Sunday, April 20, 2008 3:11 PM Subject: [icon-discuss] new user Hello, Recently, I began using the Braille Plus. I am still learning how to do many things. I was able to update quite easily, and have downloaded a few books from bookshare. I have a couple of questions. If I want to input something like an e-mail address, do I need to switch to computer braille as the input method? When I was putting in my e-mail address for bookshare, and used grade 2 as the input method, it wouldn't work. Also when using the braille keyboard, in computer braille how do you capitalize? I haven't found this in the manual yet. I'm reading through it. Thanks. I really like the small size. It can travel nicely in my knitting bag. Sue Mangis