Hi mark, the answers will be in your original message. On Sun, 08 Feb 2009 12:27:37 -0700, Marc Mulcahy wrote: >All, > >Just a little background on Bookshare, they generate the books on the fly for >each individual user when >you download them. > >With the inccsistency we've seen, I.E., the same books work for some and not >for others, I'm beginning >to wonder if either: > >1. The books coming out of Bookshare might be wrong for some users. >or >2. The Icon isn't handling something about books for certain users. Those of >you having problems, please >help us by trying some things. > >1. Do the books you download on your PC work on your PC? I.E. can you >download >"Bag of >Bones" on your PC and read it on your PC. Remember to download the DAISY >version. Yes, they work perfectly. > >2. Can you download the same book that fails on the Icon on your PC, rename it >to a bks2 >extension, move it to the import folder on your Icon and open it successfully? I can download the books on the PC, change to a .bks extention and move them to the import folder. After that, the book doesn't open. > >Thanks for your help and patience with this. > >Marc