[icon-discuss] answering questions on weekends

Hi Jenny,
I just wanted to write and publicly thank you for taking to answer questions on weekends.
I really appreciate it as I am sure others do.
Thanks a lot.

Stacey Robinson and GEB dog Chesley
In Tennessee.
staceyr75@xxxxxxxxxxxxx
----- Original Message ----- From: "Jenny Axler" <jaxler@xxxxxxxxxxxxx>
To: <icon-discuss@xxxxxxxxxxxxx>
Sent: Sunday, April 06, 2008 4:43 PM
Subject: [icon-discuss] Re: Internet Book Search problem


Penny,

Thanks for your comments on the podcasts, I'm glad they were useful to you. It's good to know whether what we're doing is beneficial to users or not. As for taking a day off, I guess I just try to pick up the slack on evenings and weekends whenI know other staff are not available to answer questions.

Jenny

----- Original Message ----- From: "Penny Zibula" <outasight@xxxxxxxxxxxxx>
To: <icon-discuss@xxxxxxxxxxxxx>
Sent: Sunday, April 06, 2008 1:26 PM
Subject: [icon-discuss] Re: Internet Book Search problem


Thanks, Jenny.  I will try again tomorrow.

By the way, do you ever take a day off?  You always seem to be there with
answers and information when we need them. Also, while I have your ear, I
would like to let you know how useful your training podcasts were when I was
getting up and running with my Braille Plus.  Having them available on my
unit made the process of familiarizing myself with all the terrific features
very smooth.  Keep up the great work!

Penny


-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Jenny Axler
Sent: Sunday, April 06, 2008 16:03
To: icon-discuss@xxxxxxxxxxxxx
Subject: [icon-discuss] Re: Internet Book Search problem

Sounds like the LevelStar server where Bookshare information is stored is
down. You'll just need to be patient until they are able to get things back
up and running--this may be tomorrow morning.

We apologize for the inconvenience,
Jenny

----- Original Message -----
From: "Penny Zibula" <outasight@xxxxxxxxxxxxx>
To: <icon-discuss@xxxxxxxxxxxxx>
Sent: Sunday, April 06, 2008 12:54 PM
Subject: [icon-discuss] Internet Book Search problem


Hi:

When I try to find an author using the Internet Book Search option in the
Library menu, I get a message that says, "error retrieving author list."
This also happens when I try to search for a title or browse categories.
I've never had this happen before.  Is anyone else experiencing this
problem?

I went to the BookShare.org site on my BP and it is up and running, so it doesn't appear to be a problem with the site itself. I tried a reset with
no success. Suggestions please?

Penny Zibula

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For answers to the most frequently asked questions about Icon and Braille
+, Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html


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Icon Discuss Mailing List
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To unsubscribe from the list send a blank message with unsubscribe in the
subject line to:

icon-discuss-request@xxxxxxxxxxxxx

To post to this list, send your message to:

icon-discuss@xxxxxxxxxxxxx


For answers to the most frequently asked questions about Icon and Braille +,
Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html

Icon Discuss Mailing List
icon-discuss@xxxxxxxxxxxxx
http://www.freelists.org/list/icon-discuss

To unsubscribe from the list send a blank message with unsubscribe in the subject line to:

icon-discuss-request@xxxxxxxxxxxxx

To post to this list, send your message to:

icon-discuss@xxxxxxxxxxxxx


For answers to the most frequently asked questions about Icon and Braille +, Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html


--
No virus found in this incoming message.
Checked by AVG.
Version: 7.5.519 / Virus Database: 269.22.8/1362 - Release Date: 4/6/2008 11:12 AM



Icon Discuss Mailing List
icon-discuss@xxxxxxxxxxxxx
http://www.freelists.org/list/icon-discuss

To unsubscribe from the list send a blank message with unsubscribe in the subject line to:

icon-discuss-request@xxxxxxxxxxxxx

To post to this list, send your message to:

icon-discuss@xxxxxxxxxxxxx


For answers to the most frequently asked questions about Icon and Braille +, Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html



Icon Discuss Mailing List
icon-discuss@xxxxxxxxxxxxx
http://www.freelists.org/list/icon-discuss

To unsubscribe from the list send a blank message with unsubscribe in the 
subject line to:

icon-discuss-request@xxxxxxxxxxxxx

To post to this list, send your message to:

icon-discuss@xxxxxxxxxxxxx


For answers to the most frequently asked questions about Icon and Braille +, 
Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html

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