[icon-discuss] Re: another question about upgrading

Thank you so much Scott for your suggestion .... LevelStar and APH have in
fact a free SMA evergreening policy already in place:  Icon and BP users
whose software maintenance agreement has expired after August 31st 2010 may
request free 'grandfathered' SMA status for their machines, so to be able to
obtain any residual software fixes at no additional cost to them.

Best regards,

Guido
     
Guido D. Corona
Levelstar LLC.
685 S. Arthur Ave. Unit 1A 
Louisville, Colorado 
80027 
Email: support@xxxxxxxxxxxxx
Phone: (800) 315-2305, x.1


-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Scott Lawlor
Sent: Wednesday, April 13, 2011 1:53 PM
To: icon-discuss
Subject: [icon-discuss] another question about upgrading

Hello.

I had another question about upgrading the icon unit.

I understand that the one time cost is $150 but I question the need for
actually purchasing the software especially since this unit is going out of
production.  In my mind, here's the question.  Why charge for upgrading a
unit that is no longer supported or in further  development?

Here's an example.

When Jaws for dos became no longer supported, Freedomscientific made it
freely available since there was no further cost in maintaining or
developing that particular product line.

It would stand to reason that the icon would follow the same course, at
least at some point.

I'm interested in your thoughts on this issue.  Thanks for the info.

scot

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For answers to the most frequently asked questions about Icon and Braille +,
Visit the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html

If you reply to this message it will be delivered to the original sender only.  
If your reply would benefit others on the list and your message is related to 
LevelStar or APH then consider sending your message to 
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To unsubscribe from the list send a blank message with unsubscribe in the 
subject line to:

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To post to this list, send your message to:

icon-discuss@xxxxxxxxxxxxx


For answers to the most frequently asked questions about Icon and Braille +, 
Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html

Other related posts: