[icon-discuss] Re: A host of new problems

Hello:

I am pasting some of your message because when you can't go to Google, I am
wondering is your wireless turned on?

I went with my browser to the web and I received the message "alert
message page www.google.com could not be found

I don't know how you access the web weither hard line or wireless but after
flashing the unit, did you setup the network again?

John


-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx]On Behalf Of kaye zimpher
Sent: Monday, August 18, 2008 12:31 AM
To: icon-discuss@xxxxxxxxxxxxx
Subject: [icon-discuss] A host of new problems


             Hi, Well as suggested, I reflashed my unit. I thought at the
time that it went off without a hitch. So, I went in to the search for books
and tried again to download my book "rising Tides" by Nora Roberts. I was
again unsuccessful. So I wondered if it may be an issue with the bookshare
account. I went with my browser to the web and I received the message "alert
message page www.google.com could not be found, press ok to close." So I
went to the options menu figuring that for some reason something was up with
Google. I went to "go to url" and typed in www.bookshare.org. Again I
received the same message. So it appears that now my web browser is messed
up. I wonder if a file that deleted in an effort to delete temp files was
actually important? Any advice is appreciated. Also, I want to go in and
look at the bookshare info that I have on the Icon, How do I access this
information? I don't see an option to edit user name etc in the library
menu.

----- Original Message -----
From: "Jenny Axler" <jaxler@xxxxxxxxxxxxx>
To: "kaye zimpher" <kayezimpher@xxxxxxxxxxxxx>
Sent: Sunday, August 17, 2008 7:13 AM
Subject: Re: [icon-discuss] Re: did not work


> The back up will not back up your current problem, and yes it will back up
> your contacts.  The only thing the back up will back up in the way of the
> library menu is the periodicals you are subscribed to, your Bookshare
> username and password, and your book catalog information.
>
> Jenny
>
> ----- Original Message -----
> From: "kaye zimpher" <kayezimpher@xxxxxxxxxxxxx>
> To: "Jenny Axler" <jaxler@xxxxxxxxxxxxx>
> Sent: Saturday, August 16, 2008 9:39 PM
> Subject: Re: [icon-discuss] Re: did not work
>
>
>> Ok I have a couple of questions. First, when I do a backup will it back
>> up whatever is causing my current problem? Also will I be backing up my
>> contacts or do I need to find a way to save all my contacts somewhere
>> else.
>> ----- Original Message -----
>> From: "Jenny Axler" <jaxler@xxxxxxxxxxxxx>
>> To: <kayezimpher@xxxxxxxxxxxxx>
>> Sent: Saturday, August 16, 2008 11:16 PM
>> Subject: Re: [icon-discuss] Re: did not work
>>
>>
>>> No problem.  First, remember to do a back up.  I'll actually give you a
>>> bit easier way to do the reflash anyhow.  First, you're going to do the
>>> reboot command (Star + Pound + Program 1).  As soon as you hear your
>>> Icon say"restarting" press and hold the Pound key.  Continue to hold it
>>> until you feel a vibration.  This means that the reflash process has
>>> begun and you can let go.  you'll actually get two short vibrations
>>> followed by a third, and a couple of minutes later, you'll get one more
>>> vibration letting you know the Icon is restarting.  When you get to the
>>> Applications Menu, you can restore your back up.
>>>
>>> Let me know if you have any problems.
>>> Jenny
>>>
>>> ----- Original Message -----
>>> From: "kaye zimpher" <kayezimpher@xxxxxxxxxxxxx>
>>> To: <icon-discuss@xxxxxxxxxxxxx>
>>> Sent: Saturday, August 16, 2008 7:25 PM
>>> Subject: [icon-discuss] Re: did not work
>>>
>>>
>>>>I guess I will need to reflash then. I truly hate that but ok. I have
>>>>tried other books and have gotten the same result. Plus, another Icon
>>>>user that I know here locally downloaded the same book with no trouble.
>>>>I do not remember how to reflash. Any help would be appreciated.
>>>>
>>>> ----- Original Message -----
>>>> From: "Jenny Axler" <jaxler@xxxxxxxxxxxxx>
>>>> To: <kayezimpher@xxxxxxxxxxxxx>
>>>> Sent: Saturday, August 16, 2008 12:43 PM
>>>> Subject: Re: [icon-discuss] did not work
>>>>
>>>>
>>>>>I would think the book would be available in daisy, but you might check
>>>>>with Bookshare itself by actually going to the website.  Make sure the
>>>>>book is available in Daisy, and not just BRF.  If the book is available
>>>>>only in BRF, you can't download it with the Internet Book Search.  In
>>>>>adition, once you have a problem downloading a book, you can't download
>>>>>any more until you have reset your unit.  So, reset your unit, then
>>>>>instead of Rising Tides, try something else.  If that is not working
>>>>>for you, I am guessing you will indeed need to do a reflash as there
>>>>>would be something up with your Internet Book Search program.
>>>>>
>>>>> Jenny
>>>>>
>>>>>
>>>>>
>>>>> ----- Original Message -----
>>>>> From: "kaye" <kayezimpher@xxxxxxxxxxxxx>
>>>>> To: <icon-discuss@xxxxxxxxxxxxx>
>>>>> Sent: Friday, August 15, 2008 9:22 PM
>>>>> Subject: [icon-discuss] did not work
>>>>>
>>>>>
>>>>>
>>>>> Hi,
>>>>> I tried what was suggested about the downloading of the book and still
>>>>> no go. I
>>>>> waited about 5 minutes, returned to the bookshelf and the book had not
>>>>> downloaded.
>>>>>
>>>>
>>>> If you reply to this message it will be delivered to the original
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>>>>
>>>>
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>>>>
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>>>>
>>>>
>>>> For answers to the most frequently asked questions about Icon and
>>>> Braille +, Visit
>>>> the LevelStar and APH FAQ pages:
>>>> Visit the LevelStar FAQ page at
>>>> http://www.levelstar.com/support-faqs.php
>>>> Visit the APH FAQ page at
>>>> http://sun1.aph.org/webcast/brailleplus2/faq.html
>>>
>

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subject line to:

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For answers to the most frequently asked questions about Icon and Braille +,
Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html

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If you reply to this message it will be delivered to the original sender only.  
If your reply would benefit others on the list and your message is related to 
LevelStar or APH then consider sending your message to 
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subject line to:

icon-discuss-request@xxxxxxxxxxxxx

To post to this list, send your message to:

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For answers to the most frequently asked questions about Icon and Braille +, 
Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html

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