[icon-discuss] Re: 40gb hd?

Bravo Jenny!

-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Jenny Axler
Sent: Monday, April 07, 2008 5:49 PM
To: icon-discuss@xxxxxxxxxxxxx
Subject: [icon-discuss] Re: 40gb hd?


Mr.  Tanner,

Please do not presume to know what Levelstar or any company's 
policies are or are not regarding what they charge and why, as 
you cannot know this without being directly involved.  The reason 
I will not allow this discussion to continue on this list has 
absolutely nothing to do with any of the reasons you assume, but 
rather simply stems from the fact that I do not wish to add to 
the traffic of this list by encouraging quibling over dings that 
are an individual's private decision.  If you are resistant to 
the price, you simply do not have to upgrade.  It's that simple.  
As I said before, it is your perfect right to post alternative 
products for adding additional storage to the list.  I also have 
no problem with someone asking about the whys and wherefores of 
the price if it is done in a civil manner.  However, it is each 
and every person's individual choice as to what they feel is the 
best value.  I will not tolerate arguing over it though, as it is 
not appropriate here.

To answer the question of what the cost covers, as I understand 
it, it covers the cost of the new drive, and the USB enclosure as 
well as the labor involved in changing out the hard drives in the 
unit, and installing the old drive in the USB enclosure.  If 
there is more to it, I'm sure another member of the LevelStar 
staff will enlighten us.  Again, whether it is worth it or not is 
a decision each of you will have to make.

Jenny


> ----- Original Message -----
>From: "David Tanner" <David.Tanner@xxxxxxxxxxx
>To: kayezimpher@xxxxxxxxxxxxx, icon-discuss@xxxxxxxxxxxxx
>Date sent: Mon, 07 Apr 2008 06:48:42 -0500
>Subject: [icon-discuss] Re: 40gb hd?


>Of course you are being told not to discuss this topic on the 
>mailinglist because people from the companies involved are on the list 
>and they do not want to know that there may be resistance to the price 
>they want to charge.  So, if you are not allowed to discuss the topic 
>of price they can and will charge whatever they want to charge, and 
>insist that nobody said that they had a
problem
>with the price.  I don't know many companies that want end user input 
>as to what they should charge for their products.  This
seems
>to be particularly true of companies who produce assistive technology 
>who believe that because it isn't off-the-shelf technology that they 
>should be able to charge whatever they want.

>Well, they can charge whatever they wish, but the consumer has
the
>right to decide not to buy their product too.



>David Tanner
>Rehabilitation Program Specialist 3
>Assistive Technology Specialist
>Assistive Technology Department
>MN State Services f/t Blind
>Office- 651-642-0795  Cell- 651-270-2233
>Skype name: dtat100


>>>> kayezimpher@xxxxxxxxxxxxx 4/6/2008 10:55 PM

>I do have one further question on this topic.  When my unit was 
>purchased July 3, 2007,I was informed that I had the equivalent of a
>software/hardware
>maintenance agreement for one year as I am sure everyone was
>informed the
>same.  If that is so, why is any price being charged for this
>upgrade if in
>fact we are under a software/hardware maintenance agreement and 
our
>year has
>not expired?
>----- Original Message -----
>From: "kaye zimpher" <kayezimpher@xxxxxxxxxxxxx
>To: <icon-discuss@xxxxxxxxxxxxx
>Sent: Sunday, April 06, 2008 11:38 PM
>Subject: [icon-discuss] Re: 40gb hd?


>> I'd like to know why the price is quite so much and as a
consumer
>of the
>> product, I feel I have a right to ask.  This is not about me or
>anyone else
>> not having the money.  I have 250 dollars I'd be glad to hand to
>Levelstar
>> right now if they could kindly tell me, what is it about ten gb
>of space
>> or the process of installation that makes it necessary to charge
>the said
>> price.  Many blindness related companies no matter the good work
>they have
>> done have been harshly criticized in the past for the horrid up
>charging
>> of their blind consumers.  I'd hate to see a company with such a
>wonderful
>> product begin to fall in to that category.  We're told not to
>discuss such
>> topics on the list but to me the topic relates because we the
>consumer
>> using the product need to know exactly what we will get when we
>send our
>> product in for this upgrade should we choose that to be the best
>choice
>> for us.
>> ----- Original Message -----
>> From: "David Poehlman" <poehlman1@xxxxxxxxxxx
>> To: <icon-discuss@xxxxxxxxxxxxx
>> Sent: Sunday, April 06, 2008 8:46 AM
>> Subject: [icon-discuss] Re: 40gb hd?


>>> I'm still mulling this over.  $250.00 is a bit pricy for 10gb of

>>> additional
>>> storage.

>>> Icon Discuss Mailing List
>>> icon-discuss@xxxxxxxxxxxxx 
>>> http://www.freelists.org/list/icon-discuss

>>> To unsubscribe from the list send a blank message with
>unsubscribe in the
>>> subject line to:

>>> icon-discuss-request@xxxxxxxxxxxxx

>>> To post to this list, send your message to:

>>> icon-discuss@xxxxxxxxxxxxx


>>> For answers to the most frequently asked questions about Icon
>and Braille
>>> +, Visit
>>> the LevelStar and APH FAQ pages:
>>> Visit the LevelStar FAQ page at 
>>> http://www.levelstar.com/support-faqs.php
>>> Visit the APH FAQ page at 
>>> http://sun1.aph.org/webcast/brailleplus2/faq.html

>> Icon Discuss Mailing List
>> icon-discuss@xxxxxxxxxxxxx http://www.freelists.org/list/icon-discuss

>> To unsubscribe from the list send a blank message with
>unsubscribe in the
>> subject line to:

>> icon-discuss-request@xxxxxxxxxxxxx

>> To post to this list, send your message to:

>> icon-discuss@xxxxxxxxxxxxx


>> For answers to the most frequently asked questions about Icon
and
>Braille
>> +, Visit
>> the LevelStar and APH FAQ pages:
>> Visit the LevelStar FAQ page at 
>> http://www.levelstar.com/support-faqs.php
>> Visit the APH FAQ page at 
>> http://sun1.aph.org/webcast/brailleplus2/faq.html

>Icon Discuss Mailing List
>icon-discuss@xxxxxxxxxxxxx http://www.freelists.org/list/icon-discuss

>To unsubscribe from the list send a blank message with
unsubscribe
>in the subject line to:

>icon-discuss-request@xxxxxxxxxxxxx

>To post to this list, send your message to:

>icon-discuss@xxxxxxxxxxxxx


>For answers to the most frequently asked questions about Icon and 
>Braille +, Visit the LevelStar and APH FAQ pages:
>Visit the LevelStar FAQ page at
>http://www.levelstar.com/support-faqs.php
>Visit the APH FAQ page at
>http://sun1.aph.org/webcast/brailleplus2/faq.html


Icon Discuss Mailing List
icon-discuss@xxxxxxxxxxxxx http://www.freelists.org/list/icon-discuss

To unsubscribe from the list send a blank message with unsubscribe in the
subject line to:

icon-discuss-request@xxxxxxxxxxxxx

To post to this list, send your message to:

icon-discuss@xxxxxxxxxxxxx


For answers to the most frequently asked questions about Icon and Braille +,
Visit the LevelStar and APH FAQ pages: Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at http://sun1.aph.org/webcast/brailleplus2/faq.html

Icon Discuss Mailing List
icon-discuss@xxxxxxxxxxxxx
http://www.freelists.org/list/icon-discuss

To unsubscribe from the list send a blank message with unsubscribe in the 
subject line to:

icon-discuss-request@xxxxxxxxxxxxx

To post to this list, send your message to:

icon-discuss@xxxxxxxxxxxxx


For answers to the most frequently asked questions about Icon and Braille +, 
Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html

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