[HIFIS3 LIST] Hifis ACER #: 01664 Should Not Turn A Client Away More Than Once A Day >>> In Development

  • From: <henry.dagher@xxxxxxxxxxxxxxxxx>
  • To: <henry.dagher@xxxxxxxxxxxxxxxxx>, <shelteral@xxxxxxxxxxxxxxxxx>, <hifis-sisa@xxxxxxxxxxxxxxxxx>, <henryd@xxxxxxxxxxxxxxxxx>, <hifis3@xxxxxxxxxxxxx>
  • Date: Fri, 27 Feb 2009 15:08:26 -0500

Category:  Change Request / Operations / Turnaway

Originator:  Mitchell, Al             

Priority:  High

Issue:
I am wondering if its been considered to have a limit or restriction in HIFIS 
itself so you can only turn away a person once in a day. (per program - running 
several sites, the person might be contacting more than one that way - but 
should only be counted once at any given site as a turnaway)  Or maybe, at 
least proffer a warning that the person has been turned away that day, and do 
they really want to duplicate the turnaway?
I'm not sure if this has come your way previously, you have an awesome amount 
of things in your list of ACERs already

Solution:
< le texte Français suit - French text below >

Thank you for your feedback on the HIFIS software. We have added your 
issue/request to our list of Application Change or Enhancement Requests 
(ACERS). We are addressing your issue/request in sequence. Please note the ACER 
number for future reference. Everytime your ACER is modified, you will be 
automatically notified. 

We ask for your patience in addressing your ACER as we move through this 
transition and tackle a considerable number of issues and requests with  
limited resources. We are currently working on recruiting and training 
additional staff to address the backlog. 

The HIFIS Team appreciates your patience in this matter.



Merci pour votre contribution au sujet du logiciel du SISA. Nous avons ajouté 
votre problème/demande à notre liste d'ACERs (Changements à l'application ou 
demandes d'amélioration). Nous allons traiter votre problème/demande en 
séquence. Veuillez s'il vous plaît noter le numéro de votre ACER pour toute 
référence. Quand votre ACER sera modifié, vous serez avisé automatiquement. 

Nous vous demandons d'être patients en ce qui concerne votre ACER pendant que 
nous traversons cette période de transition et que nous faisons face à un 
nombre considérable de problèmes et demandes avec nos ressources limitées. Nous 
sommes présentement en train de recruter et former du personnel additionnel 
pour s'adresser à l'accumulation des demandes.

L'équipe du SISA apprécie énormément votre patience.

Status:  In Development

Assigned to: Dagher, Henry            

Other related posts:

  • » [HIFIS3 LIST] Hifis ACER #: 01664 Should Not Turn A Client Away More Than Once A Day >>> In Development - henry.dagher