Oh, and before you run a virus scan, be sure to clean the temporary internet files from that folder. There are usually lots of these files and any virus scan takes a long time sifting through them, and viruses have a way of hiding in them. So go to Internet Options to the general tab and click on the button to delete temp internet files. Deleting cookies is up to you. I have a lot of useful info stored in cookies and so tend not to delete them, but some people do. The history I leave as that is extremely useful. Good luck! --le ----- Original Message ----- From: "Bundy, Keith" <Keith.Bundy@xxxxxxx> To: <guispeak@xxxxxxxxxxxxx> Sent: Friday, November 12, 2004 3:21 PM Subject: [guispeak] Re: Computer Problem > Thanks. We're working on the virus scan first and foremost. I hadn't > realized the potential problem, so really do appreciate the response.=20 > > -----Original Message----- > From: guispeak@xxxxxxxxxxxxx [mailto:guispeak@xxxxxxxxxxxxx] On Behalf > Of david poehlman > Sent: Friday, November 12, 2004 9:52 AM > To: guispeak@xxxxxxxxxxxxx > Subject: [guispeak] Re: Computer Problem > > That virus scan needs to be completed before anything more is done. If > you use any disk cleaning tools and have a virus, it can get much worse. > > Johnnie Apple Seed > > ----- Original Message ----- > From: "Bundy, Keith" <Keith.Bundy@xxxxxxx> > To: <guispeak@xxxxxxxxxxxxx>; <vicug-l@xxxxxxxxxxxxxxxxxxxxx> > Sent: Friday, November 12, 2004 10:35 AM > Subject: [guispeak] Computer Problem > > > I am working with an individual using JAWS 5.0 with Windows 98. > Yesterday while downloading emails, his computer locked up halfway > through the process. > > He proceeded to restart the computer, but JAWS did not run. After > another restart, JAWS began to operate again. > > He is using AVG and I had him do a virus can, and the computer locked up > after approximately 10,000 files were scanned. I am thinking of having > him do Scandisk and Defrag and then I am thinking of putting Spybot or > AdAware on and checking for spy ware. > > Any other thoughts/suggestions? thanks. > > > Keith Bundy > Director of Student Development > Dakota State University > 605-256-5121 > Email: Keith.Bundy@xxxxxxx > http://departments.dsu.edu/bundyk > =3D20 > > ** To leave the list, click on the immediately-following link:- > ** [mailto:guispeak-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] > ** If this link doesn't work then send a message to: > ** guispeak-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:guispeak-request@xxxxxxxxxxxxx?subject=3Dfaq] > ** or send a message, to > ** guispeak-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:guispeak-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] > ** If this link doesn't work then send a message to: > ** guispeak-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:guispeak-request@xxxxxxxxxxxxx?subject=3Dfaq] > ** or send a message, to > ** guispeak-request@xxxxxxxxxxxxx with the Subject:- faq > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:guispeak-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** guispeak-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:guispeak-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** guispeak-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:guispeak-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** guispeak-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:guispeak-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** guispeak-request@xxxxxxxxxxxxx with the Subject:- faq