Vanessa Do you have the equivalent of a local ombudsman either for your local authority, or the Welsh Assembly? If you do, that's the person to take your rotten situation to, and they will deal with it as a third, independent party in the dispute. -----Original Message----- From: vanessa - Email Address: qwerty1234567a@xxxxxxxxx Sent On: 21/06/2012 22:45 Sent To: GUIDE CHAT - Email Address: guide.chat@xxxxxxxxxxxxx Subject: [guide.chat] social as you all said on here that it is wrong, i put a complaint to the directorate of social services and asked for a new social worker, and the dictorate agreed that i should not have my shopping day taken off me because i have an appointment and that the same reviews are being written, but nothing getting done, intercom still broke, been broken two years and i continuously still ask and numerous other things, too many. from Vanessa The Google Girl. my skype name is rainbowstar123 ----- No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1424 / Virus Database: 2433/5083 - Release Date: 06/21/12