[gptalk] Re: webex rights

  • From: "Eric Middleton" <ericleem@xxxxxxxxx>
  • To: <gptalk@xxxxxxxxxxxxx>
  • Date: Tue, 27 Feb 2007 13:02:19 -0600

Correct.  I however I can log on as an admin and connect to with no problems
all day.   If I log off and log on as an end user supporter I cant connect.
This webex website we use requires an active x control to run to work
correctly.   

 

Thanks,

Eric Middleton

  _____  

From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx] On
Behalf Of Omar Droubi
Sent: Tuesday, February 27, 2007 11:43 AM
To: gptalk@xxxxxxxxxxxxx
Subject: [gptalk] Re: webex rights

 

Hey Eric,

 

The 1st thing I would try to determine is whether this is a user permission
issue or a Windows Firewall issue.

 

I am actually working on the very same thing and I will let you know what I
come up with-since the "Offer remote assistance" does not work well over a
regular broadband connection with an upload speed of 128kbit.

 

If I find the solution- I will let you know but your issue is not from the
recipient side getting assistance -it is from the IT side trying to give
assistance right?

 

Omar

 

  _____  

From: gptalk-bounce@xxxxxxxxxxxxx on behalf of Eric Middleton
Sent: Tue 2/27/2007 7:31 AM
To: gptalk@xxxxxxxxxxxxx
Subject: [gptalk] webex rights

We use webex to remotely control machines in other locations.   If I log
into a machine as an admin I can use the webex site and run the active
control and no problems.  However if I login as a user that is a part of the
group policy it loads the active control I think but then fails to connect
to the machine or fails to use the active x control needed to connect.
Anyone have any ideas that will help me overcome this?

 

Thanks,

Eric Middleton

 

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