[gptalk] Re: trying to deploy Office Compatibility Pack

  • From: "Darren Mar-Elia" <darren@xxxxxxxxxx>
  • To: <gptalk@xxxxxxxxxxxxx>
  • Date: Thu, 10 Jul 2008 11:50:13 -0700

To add onto this Bobby, it doesn't actually sound like the package installed
successfully, or at least it is not being activated successfully. Did you
install it per-user? IF so, did you select to install at first logon in the
Software Installation UI?


Darren

 

From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx] On
Behalf Of Nelson, Jamie
Sent: Thursday, July 10, 2008 11:46 AM
To: gptalk@xxxxxxxxxxxxx
Subject: [gptalk] Re: trying to deploy Office Compatibility Pack

 

Sometimes when you deploy software through Software Installation policy it
installs in "per-user" mode for the SYSTEM account. I always make sure and
use the ALLUSERS=1 argument to ensure that scenario doesn't happen.

 

Jamie Nelson | Infrastructure Consultant | BI&T Operations | Devon Energy |
Work: 405.552.8054 | http://www.dvn.com <http://www.dvn.com/> 

 

From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx] On
Behalf Of Bobby Benninger
Sent: Thursday, July 10, 2008 1:40 PM
To: gptalk@xxxxxxxxxxxxx
Subject: [gptalk] trying to deploy Office Compatibility Pack

 

I am starting to really hate this MSI. 

 

Anyway I was having trouble before getting the GPO to apply because of a
USERENV error in the Application Log, I removed Symantec A/V to resolve this
error and now the GPO applies correctly. 

 

Now my problem is that even though the GPO applied and "Office Compatibility
Pack" shows in add/remove programs, whenever I open a DOCX file I get
prompted to do download the Compatibility Pack from Microsoft b/c its not
installed. 

 

I have read that when you do an assigned software install it doesn't
actually install the app, just preps it to install the first time you use
it. Could this be where things are getting caught up, b/c I am not "using
it" first correctly? 

 

Let me know what info you need to help troubleshoot. Thanks so much for any
advice. 

 

 - Bob

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