Mary- I'm not sure those are meaningful. Basically they are saying that the COM object was unable to be instantiated. That could indicate that the object was not properly registered or something else. All in all, not very useful. What kinds of problems is the user having? Darren From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx] On Behalf Of Collingwood.Mary Sent: Tuesday, July 31, 2007 8:28 AM To: gptalk@xxxxxxxxxxxxx Subject: [gptalk] gpedit.log question Hi Everyone, I have a user who is having problems loading mmc snap-ins. He also have profile problems that wea re addressing. While looking at his laptop I found a gpedit.log (see contents below). I'm not sure what it is telling me. Any ideas? Thanks in advance for your help. GPEDIT(b8.cf0) 16:21:53:226 EscapeLdapPath: CoCreateInstance failed with 0x80040154 GPEDIT(ba8.bd8) 16:27:24:339 EscapeLdapPath: CoCreateInstance failed with 0x80040154 Mary Collingwood We Energies - IT Services Client Device Integration