[gptalk] Re: Software installation Issue

Jason,
Just a suggestion, I had the same problem and it was due to the original
installation source getting moved to another server and the current
install was searching the registry and being referenced to that old
server for the source files.
 
Is this an upgrade or new install?

________________________________

From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx]
On Behalf Of Salandra, Justin A.
Sent: Thursday, March 22, 2007 12:42 PM
To: gptalk@xxxxxxxxxxxxx; ActiveDir@xxxxxxxxxxxxxxxxxx
Subject: [gptalk] Software installation Issue



I have a machine that is receiving the event ID's below and are not
installing Office 2003 no matter what we try.  It says that the
installation source is not available but it is available and over 150
other computers can reach it with no problems.  Security is correct and
has not changed in over a year.

 

Event IDs

 

Event Type:      Error

Event Source:   Application Management

Event Category:            None

Event ID:          108

Date:                3/22/2007

Time:                10:52:37 AM

User:                NT AUTHORITY\SYSTEM

Computer:         CHCSWS50

Description:

Failed to apply changes to software installation settings.  Software
changes could not be applied.  A previous log entry with details should
exist.  The error was : The installation source for this product is not
available.  Verify that the source exists and that you can access it. 

 

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

 

------------------------------------------------------------------------

 

Event Type:      Error

Event Source:   Application Management

Event Category:            None

Event ID:          102

Date:                3/22/2007

Time:                10:52:36 AM

User:                NT AUTHORITY\SYSTEM

Computer:         CHCSWS50

Description:

The install of application Microsoft Office Professional Edition 2003
from policy CHCS Office 2003 Pro Ent Install Policy (TCCHCC SDP) failed.
The error was : The installation source for this product is not
available.  Verify that the source exists and that you can access it. 

 

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

Justin A. Salandra

MCSE Windows 2000 & 2003

Network and Technology Services Manager

Catholic Healthcare System

646.505.3681 - office

917.455.0110 - cell

jasalandra@xxxxxxxxxxx <mailto:jasalandra@xxxxxxxxxxx>

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