Hi, I have an All Users - Policy were I set all the shortcuts for my users but at the next level I have an Auto logon OU were my users are placed. OU -All Users GPO - All- Users - Policy { Shortcuts set via preferences} OU-Autologon {users placed in this OU} GPO - Autologon - users - Policy Shortcut Preference With Item level targeting to an AD group When the user logs on most of the time the shortcuts are there but some times they do not appear in the menu. If you do a GPS you get the following : but sometimes they apear shortly after the user has logged in but sometimes they do not apear until a restart and login is preformed. Has any one experianced similiar issues. I think if I used the create it may help but I was homing to have the ability to remove the user from an AD group to remove access to the particular application. thanks Ronnie Visit our website : www.ltai.ie __________________________________________ Lufthansa Technik Airmotive Ireland Limited. Registered in Ireland. Reg. No. 45999. Registered Office: Naas Road, Rathcoole, Co.Dublin. Lufthansa Technik Airmotive Ireland Leasing Limited. Registered in Ireland. Reg. No. 140891. Registered Office: Naas Road, Rathcoole, Co.Dublin. __________________________________________ This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please advise by return email and delete all copies of the message.