[gptalk] Redirected My Document Disappears Periodically

Hi Everyone:

 

We use GPO folder redirection to redirect My Documents on the local desktop
to a location on a file server. This works perfectly and enables us to
backup user files each evening. The problem:  periodically the user loses
their "My Documents" locally. It appears the link to the server simply
disappears, when the user clicks My Documents a blank folder opens. This
does NOT affect any other mapped shares or printers on the same server. It
affects only the folders mapped by GPO using folder redirection. A reboot of
the desktop fixes the problem for several hours.

 

We have verified network connectivity ( i.e. logon and logoff scripts run
quickly without error and redirection of My Documents always works at log on
) but the intermittent nature of this has us baffled as this problem is
showing up across our AD with a number of users in different physical
locations and subnets.

 

 

Any ideas what is happening? Can anyone suggest how we can troubleshoot
this? Thanks in advance for ANY assistance you can provide.

 

Des

 

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 Des Flynn

 System Administrator

 ITS - User Services, Brock University

 St. Catharines, Ontario, Canada, L2S 3A1

 PH: 905 688-5550 x 4588

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