[gps-talkusers] Re: HELP with FL map...

There are a number of things which can happen when searching for an address and we have an extensive "how to" guide on workarounds in our documentation.
My question for you is when you find POI's on his street set your virtual position there and ask the system what it thinks the city you are in. Chances are it thinks its a built up area or some county name instead of the real city name. Use that for the city instead and you should be able to find his address. This is a problem with the map company's data which they are aware of and I hope this issue will be fixed in the next release of their maps.
Once you figure out what is going on can you email me privately his address so I can check when the new maps are release that they have fixed this issue. 

Thanks
Charles LaPierre CTO
Sendero Group LLC


At 05:25 AM 12/27/2006, you wrote:

Hi Guys,
I'm teaching the Sendero GPS with the VoiceNote QT to a vet at our
center. We were doing well until we tried to locate his home in
Longwood, Florida. Here is our problem:

1. When the street address is typed in says "Misspelled Circle" instead
of the street's real name. If I have each letter read, it actually
spells the CORRECT street name. The same thing happens on the
BrailleNote on the Braille display. When I push enter, it says "no
street matching that name".

2. If I choose "all" streets in the city of Longwood, my vet's street
and all of the surrounding streets are NOT listed.

3. I CAN find a POI on my vet's street, and it DOES say the name of his
street. If I set that POI as my virtual, I can move around to the
surrounding streets and actually hear their names.

4. The map for Longwood cannot find any of the surrounding streets near
my vet's home...

Weird...

Any suggestions? Thanks, Catherine

Catherine O'Farrell COMS, CVRT
Southeastern Blind Rehabilitation Center
VA Medical Center
700 South 19th Street
Birmingham, AL 35233
(205) 933-8101 Ext. 5023


Charles M. La Pierre CTO
Sendero Group, LLC

Lat. 37 15' 25" N  Lon: 121 53' 04" W

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