[gps-talkusers] Re: [DBT] BrailleNote PK

Hello, Leslie,
I was not well able to understand you.  I thought you were saying that you 
had manuals in audio format that you could not use.  Sorry for the 
misunderstanding, but I still do not understand what you are saying.

Yes, they put you on hold in the hope that you will go away when your phone 
bill increases.  I would abandon them as soon as I could, return the 
equipment as defective, listing their refusal to support.  Also, tell 
Vocational Rehab, that is the important thing.  The biggest income by far 
for Humanwear is through VR.  If that is gone, HW will no longer exist.  
Believe me, HW is not the only company that does this.  Hundreds more, 
including banks do the same thing.  The bigger they get, the more 
indifferent to your needs they are.

Dick Myers

From: Leslie P Peterson <lesliepeterson@xxxxxxxx>
To: dkmyers28@xxxxxxxxxxx
Subject: Re: [DBT] BrailleNote PK
Date: Thu, 17 Feb 2005 18:01:27 -0600

Dick,

Let me clarify what do I mean.

I can read any file of the CD, computer, or BrailleNote.  No problem for
me.  I also have the ink-print edition and braille edition, too.

I do not mean I can not read but I fail to understand them because of
many new technical words.  I am still learning them.

Every Owner's (or Usher's) Guide Manual is focus on its own device.
There is no support between 2 different devices.

I talked with the support once but I can not call there again because
there is always "holding" for many minutes. Last time I called there and
waited for 48 minutes then disconnected.  Why? A big frustration for me
and waste my money on the long distance.  Ofcourse, BrailleNote has no
800 number for the support.  Yes, PDHW has many 800 numbers but not for
support.

I also wrote the emails to them but they delay many days.

I feel Humanware is bad service for me.

I hope you understand about the problem around me.

Leslie--
On Thu, 17 Feb 2005 18:29:51 +0900 "Richard Myers"
<dkmyers28@xxxxxxxxxxx> writes:
 > Hello, Leslie,
 > If all you have is a CD with an MP3 audio file on it as
 > instructions, you
 > could send it to me and I would convert it to text that you could
 > read on
 > Braille.  I have made that offer many times before and no one ever
 > took me
 > up on it, so I suspect it is just a bunch of play, although I do not
 > think
 > of it that way.
 >
 > Regards
 >
 > Dick Myers
 >
 > From: Jeffrey Bohrman <jbohrman@xxxxxxxxxxxxxxxxxx>
 > Reply-To: dbtechies@xxxxxxxxxx
 > To: dbtechies@xxxxxxxxxx, deafblindminn@xxxxxxxxxxxxxxx
 > CC: hlutz@xxxxxxxxxxxxxxxxx, RSIEGLER@xxxxxxxxxxxxxxxxxxxxxxx,
 > Mary.Scott@xxxxxxxxxxxxxxxxx
 > Subject: Re: [DBT] BrailleNote PK
 > Date: Fri, 31 Dec 2004 09:30:24 -0500
 >
 > Leslie:
 >
 > Several things...
 >
 > 1.    Did you change the Braille display on your screen reader on PC
 > like
 > either Windows Eye or Jaws?  You have to do this first.
 >
 > 2.    After you do the above, connect the PC and PC.  Turn it on and
 > from
 > Main Menu go to "Terminal" and enter.  You will see nothing on
 > display to
 > start with.
 >
 > 4.    Turn on PC...and there you go!
 >
 > Good luck!  Braille Notes are very easy to use and not like old
 > Braille
 > Lutes!.
 >
 > Jeff
 > ----- Original Message -----
 > From: "Leslie P Peterson" <lesliepeterson@xxxxxxxx>
 > To: <dbtechies@xxxxxxxxxx>; <deafblindminn@xxxxxxxxxxxxxxx>
 > Cc: <hlutz@xxxxxxxxxxxxxxxxx>; <RSIEGLER@xxxxxxxxxxxxxxxxxxxxxxx>;
 > <Mary.Scott@xxxxxxxxxxxxxxxxx>
 > Sent: Friday, December 31, 2004 8:37 AM
 > Subject: [DBT] BrailleNote PK
 >
 >
 >  > Dear DeafBlindMinn and DeafBlindTechies listers,
 >  >
 >  > cc: Roselee, Mary Scott,  Heather
 >  >
 >  > I am using the BrailleNote PK but it is difficult to learn and
 > understand
 >  > the problems. I did all my myself as I read the User's Guide.  I
 > am able
 >  > to use it. It works with Screen Reader very well but I failed to
 >  > understand how to connect to PC, Visual Display, and between PC
 > and
 >  > BrailleNote PK.  I am tired with many problems, not only on
 > BrailleNote
 >  > but also on the PCs, too.
 >  >
 >  > I can not use the Tutorial because it is MP3. I believe MP3 is
 > like voice
 >  > or audio tapes. No text for me to read the step by step.
 >  >
 >  > I feel myself in helpless.  I bought it last October from
 > California.
 >  > Who could help or teach me how to connect BrailleNote to the
 > devices or
 >  > hardwares?
 >  >
 >  > I understand BrailleNote PK is "PDA" itself.
 >  >
 >  > I joined BrailleNote Club but it is very quiet but I think it is
 > NOT
 >  > public.  Do we have any BrailleNote listservers?  I need alot
 > helps so
 >  > bad.
 >  >
 >  > Otherwise you have a good advise with me.
 >  >
 >  > Leslie--
 >  >
 >  > The DB Techies Mailing List.
 >  >
 >  >
 >  >
 >
 > The DB Techies Mailing List.
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 > (8):[(8)
 >
 >
 >
 >


Mr. Leslie Peterson
email: lesliepeterson@xxxxxxxx
www.deafblindinfo.org
list: deafblindminn-subscribe@xxxxxxxxxxxxxxx
http://www.deafvision.net/mdba


(8):[(8)

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