[GameTalk] Re: FW: big problem with pipe2
- From: "Anne" <aewalker1970@xxxxxxxxxxx>
- To: <gametalk@xxxxxxxxxxxxx>
- Date: Fri, 11 Jan 2008 07:38:15 -0800
Have you tried calling them or using the alternative email address?
The alternative email address should work better than the regular tech
support. I have noticed that tech support has been hard to get a hold of
lately.
----- Original Message -----
From: "nicol" <nicoljacobus@xxxxxxxxxxxx>
To: "Gametalk@xxxxxxxxxxxxx" <gametalk@xxxxxxxxxxxxx>
Sent: Friday, January 11, 2008 7:14 AM
Subject: [GameTalk] FW: big problem with pipe2
> Hi all
> I sent the following message to bsc support twice this week, but I haven't
> got any response.
> What is their turn around time for responding to messages?
> I received an auto response when I sent it the last time, but no one came
> back to me.
> Please advise me how I can fix this problem.
>
> -----Original Message-----
> From: nicol [mailto:nicoljacobus@xxxxxxxxxxxx]
> Sent: Thursday, January 10, 2008 8:34 PM
> To: support@xxxxxxxxxxxx
> Subject: big problem with pipe2
>
> Hello bsc support team
> Since the sixth of January when I came back from holiday, I am unable to
> play the registered version of pipe2.
> I am only able to play the first 4 levels on easy difficulty.
> I have bought the game in 2007.
> I tried playing a game but I can only play the first 4 levels and after
> the
> thug round, thom randle says:
> Thank you for evaluating the game, please consider registering.
> Then I tried to again add my product key to the game.
> I opened up the text file where I saved my product key and I copied the
> key
> for pipe2.
> 27234-FI929-7148C-118C7
> I then launched the registration program, and I got the following error
> message:
> (it's a standard windows message box with an ok button)
> -2147417848 Automation error
> The object invoked has disconnected from its clients.
> OK
> I then pressed the ok button and the usual dialogue appears with the
> buttons: copy product I d, register and exit.
> Nothing happens if I click on the registration button.
> When I bought the game and I launched the registration dialogue, this
> error
> message didn't come up. I had the registration dialogue right away.
> And after copying my registration key, when I click on register I got a
> message telling me the game has been registered successfully.
> But now on 6 january after pressing ok on this error message, if I click
> on
> register nothing happens.
> I even tried clicking on copy product ID. Nothing happens, I opened up a
> blank text document and press paste, but nothing was pasted.
> The only button that works is the exit button.
> I've tried uninstalling the game and installing it again.
> I've even uninstalled it, removed all occurrences of the game from the
> windows registry manually and again installed the game.
> I've even downloaded the setup file again, and installed it again, but
> nothing works.
> Please could you help me to fix this problem.
>
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> Computer Games For The Blind Or Visually Impaired
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>
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