Re: Parker and Waterman No Longer Life Time Warranties
- From: "Eric Zamir (Zimmerman)" <eric@xxxxxxxx>
- To: <fptalk@xxxxxxxxxxxxx>
- Date: Mon, 12 Feb 2007 22:51:45 +0100
Okay, every pen company makes mistakes...
But Max makes a good point. I write the hell out of my vacs one is 70+
years old.
I wish I had more like that.
Why are they being so draconian?
And the rest of the fp world isn¹t really like that.
IS it?
Eric D. Zamir-Zimmerman
From: James Partridge <James@xxxxxxxxxxxxxxxx>
Organization: Pear Tree Pens
Reply-To: <fptalk@xxxxxxxxxxxxx>
Date: Mon, 12 Feb 2007 16:40:57 -0500
To: <fptalk@xxxxxxxxxxxxx>
Subject: Re: Parker and Waterman No Longer Life Time Warranties
You mean like ends of the Hundred Year Pen?
James Partridge
The Pear Tree Pen Company
www.PearTreePens.com <http://www.PearTreePens.com>
>
> ----- Original Message -----
>
> From: Max Davis <mailto:maxpen@xxxxxxxxxx>
>
> To: fptalk@xxxxxxxxxxxxx
>
> Sent: Monday, February 12, 2007 4:25 PM
>
> Subject: Re: Parker and Waterman No Longer Life Time Warranties
>
>
>
>
>
> The old Waterman and Parker pen did not need a lifetime grantee as they last
> for ever
>
> With out a problem
>
> It only the modern pen the are not made to last
>
> So buy a vintage pen
>
> If a vintage pen from 1926 and is still good today it will last a lifetime
>
> It only needs a new sac form time to time
>
> maxpen@xxxxxxxxxx
>
>
>
>>
>> ----- Original Message -----
>>
>> From: Eric Zamir (Zimmerman) <mailto:eric@xxxxxxxx>
>>
>> To: fptalk@xxxxxxxxxxxxx
>>
>> Sent: Monday, February 12, 2007 8:50 PM
>>
>> Subject: Re: Parker and Waterman No Longer Life Time Warranties
>>
>>
>> I have a better idea: I won¹t buy Parker or Waterman. Who needs that
>> globalized, cold-hearted BS anyway? I like my vintage Parkers, and don¹t
>> mind paying an expert to fix them when they occasionally require. Anyway,
>> the modern ones are kind of bland writers.
>> The modern pens I write with the most Delta, Pelikan, Montblanc, Visconti,
>> Montegrappa have always provided me with no-questions-asked, total and
>> complete service at no cost, and with a smile.
>> Eric
>>
>>
>>
>>
>>
>>
>>
>> From: "richard.jarvis@xxxxxxxxxx" <richard.jarvis@xxxxxxxxxx>
>> Reply-To: <fptalk@xxxxxxxxxxxxx>
>> Date: Mon, 12 Feb 2007 13:38:27 -0500 (EST)
>> To: "pens@xxxxxxxx" <pens@xxxxxxxx>
>> Cc: <fptalk@xxxxxxxxxxxxx>
>> Subject: Parker and Waterman No Longer Life Time Warranties
>>
>> Sanford Brands has announced the following changes effective January 1,
>> 2007:
>> "The current 'Life Time Warranty' will be replaced by a new 'Limited
>> Warrany,' which has a three-year gurantee for Waterman Products and a
>> two-year gurantee for Parker products. Consumers can extend these warranties
>> by an additional two years by registering online at www.parkerpen.com or
>> www.waterman.com."
>>
>> "The new warranty will be gradually added to products shipped ... over the
>> course of 2007. Warranty changes in stroe will only effectively being to
>> take place throught he end of the first quarter or later int he year. Any
>> inventory ... currently [in stock] or [received]that state 'Life Time
>> Warranty,' will be honored as such.
>>
>> "At this time we will also be making changes regarding how our sevice
>> centers handle repairs.
>>
>> -- In order for any work to be carried out free of charge under eith the
>> 'Life Time Warranty' or the 'Limited Warranty,' we will require the
>> consumer's proof of purchase. This can be in the form of a duly complted and
>> dated warranty leaflet or a dated receipt containg a product description.
>>
>> -- If we do not have a proof of purchase, we will consider thatn the repair
>> is no covered under either warranty.
>>
>> -- We will no longer be offering the sale of spare parts to retailers
>>
>> -- We will be revising our prices for repairs to be more in line with global
>> competitors in the market"
>>
>> Further information from Sanford indicates that they intend to make Waterman
>> a more up-market brand to distinguish it from the Parker brand.
>>
>> Basically, Sanford goes on to state, that pens that break after two or three
>> years break because of wear or use and not because of manufacturing defects.
>> A lot of the accompanying materials also indicate they will take a hard line
>> on repairs and intend to start charging consumers fully for the costs of
>> repairs on out-of-warranty pens or those that are not properly documented as
>> to whether the owner is the original owner.
>>
>> So, if you're buying a Parker or Waterman, make sure you register the pen
>> online and, for now, perhaps ask if the pen is one that still has the the
>> "Life Time Warranty" on it when you buy it from a dealer.
>>
>>
>>
>>
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