Re: Parker and Waterman No Longer Life Time Warranties
- From: "Eric Zamir (Zimmerman)" <eric@xxxxxxxx>
- To: <fptalk@xxxxxxxxxxxxx>
- Date: Tue, 13 Feb 2007 07:59:56 +0100
Actually, in this case I agree. I used the word ³draconian² - gestapo
tactics were more like beating, torturing, hanging with piano wire,
shooting, etc.
I definitely wouldn¹t buy THEIR pens. Seriously, though, I¹d save gestapo
tactics for something far more serious.
From: "Eric J. Niksch" <niksch@xxxxxx>
Reply-To: <fptalk@xxxxxxxxxxxxx>
Date: Mon, 12 Feb 2007 22:22:26 -0700
To: <fptalk@xxxxxxxxxxxxx>
Subject: RE: Parker and Waterman No Longer Life Time Warranties
Good Lord Jim?must everything that is disagreed with be compared to the
National Socialists of the 1930s? Why can¹t we just discuss poor customer
service?
Regards, Eric Niksch
From: fptalk-bounce@xxxxxxxxxxxxx [mailto:fptalk-bounce@xxxxxxxxxxxxx] On
Behalf Of PoohcornerPens@xxxxxxx
Sent: Monday, February 12, 2007 9:53 PM
To: fptalk@xxxxxxxxxxxxx
Subject: Re: Parker and Waterman No Longer Life Time Warranties
In a message dated 2/12/2007 8:37:08 P.M. Pacific Standard Time,
m.guterman@xxxxxxxxxxx writes:
> Eric Zamir (Zimmerman) wrote:
> I have a better idea: I won¹t buy Parker or Waterman. Who needs that
> globalized, cold-hearted BS anyway? I like my vintage Parkers, and don¹t mind
> paying an expert to fix them when they occasionally require. Anyway, the
> modern ones are kind of bland writers.
> The modern pens I write with the most Delta, Pelikan, Montblanc, Visconti,
> Montegrappa have always provided me with no-questions-asked, total and
> complete service at no cost, and with a smile.
> Eric
> Let me add OMAS to that list. They recently repaired my Ogiva Vision. Never
> asked me when or where I bought it, and did not charge a cent. I hope the new
> distributor will be as good with their customer service. Kevin Cheng
> (Winedoc) just went way above and beyond his responsibility by fixing a Dani
> Trio that he knew I had purchased used. He refused to charge me, or even
> accept postage.
>
> Michael
>
>
>
And we can add Conway Stewart, Sailor, Bexley, Stipula, Visconti and Aurora
to the list as well. So there are many, many companies that will provide
great customer service without the Gestapo tactics.
Cheers!
Jim
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