Re: [foxboro] problem with IFDC soft.

My best ideas (in no particular order) are:

1) Make sure that you have the latest version of IFDC.
2) Call the Customer Satisfaction Center. Go to http://ips.csc.invensys.com/
for contact information.

Regards,


Alex Johnson
Invensys Systems, Inc.
10707 Haddington
Houston, TX 77043
713.722.2859 (office)
713.722.2700 (switchboard)
713.932.0222 (fax)
ajohnson@xxxxxxxxxxx
For the latest information on ArchestrA, go to
www.invensys.com/Archestra.html.

 -----Original Message-----
From:   Mougeot, Thierry T SPM-SMUC [mailto:thierry.mougeot@xxxxxxxxx] 
Sent:   Monday, August 25, 2003 9:42 AM
To:     Cassandra Foxboro (E-mail)
Subject:        [foxboro]  problem with IFDC soft.


Hi ,
I have been using  IFDC soft to upload or download transmitter ( 860DP =
or IPD10 ...) from a WP51D ( V6.2.1) for several years and now I have a =
problem only with a CP10 ( V6.1) .

When I try to connect the IFDC to a transmitter of this CP  , I read =
after several seconds this message :

"Pass through API could not get a connection to the device . IPC reply : =
c_worevent CLRECEIVE rtn <-4> event <4>=20
Return -ipc-reply failed : IFDC didn't get a correct immediate reply on =
his request ( IPC 1st reply failed) .

It's the same things with all transmitters  in this CP  ( there are two =
FBM18 attached on this CP ).

Has anybody an idea ? I would be grateful if you could send me a =
suggestion.

I rebooted the WP51D and I made a checkpoint .

I can't make a eeprom update on this FBM because the process is running.


MOUGEOT Thierry
Secteur SMUC Utilites Chimie=20
Shell P=E9trochimie M=E9diterran=E9e
BP 14, 13131  Berre l'=E9tang, Cedex, France

Tel: +33 4 42 74  57 03 Fax: 54 20
Email: Thierry.Mougeot@xxxxxxxxx
Internet: http://www.shell.com/chemicals


=20
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_______________________________________________________________________
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Systems (formerly The Foxboro Company). Use the info you obtain here at
your own risks. Read http://www.thecassandraproject.org/disclaimer.html
 
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