Re: [foxboro] USB disgust

While only being a guru in training, we experienced this same dilemma on
a couple of our AW51F boxes (P79's) that are loaded at 7.1.1. We are
also using the recommended USB extenders with Sun track balls.
Incidentally our other AW51F's are all using a mouse and only had a
couple freeze ups. It wasn't until we reloaded these boxes with a Day0
cd that was at rev C instead of rev A did the problem appear to vanish.
You may wish to check the revision of your Day0 that you used. We also
were using display manager at the time.

Dean Van Cleemput
Instrumentation, DCS I/A System Support : Fiber Line
Canadian Forest Products Ltd.
Intercontinental Pulp Mill
2533 Pulp Mill Road, P.O. Box 6000, Prince George, B.C., Canada V2N 2K3
Dean.Vancleemput@xxxxxxxxxx
phone: 250-561-4343
pager: 250-613-4270
fax: 250-561-4413



-----Original Message-----
From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx]
On Behalf Of Troy L Brazell
Sent: Thursday, December 08, 2005 9:12 AM
To: foxboro@xxxxxxxxxxxxx
Subject: [foxboro] USB disgust

All of you list gurus ......
Anyone experiencing problems with P81 USB mouse and keyboards?
I have an AW that 5 times in the last 3 days has had to be rebooted
because the mouse and keyboard quit working.
We are using the USB extenders provided by Foxboro.
This has been an ongoing problem and I submitted a CAR, installed a
Custom Quick Fix Foxboro provided. I am a little disappointed with the
support Foxboro has given me on this problem. Usually they are really
good at helping solve issues like this.
Of course I am upset because we can no longer unplug and re-plug the
keyboards ...... but Foxboro says that it is Sun thing.
We are pretty sure that part of the problem is static discharge and have
taken a multitude of steps to resolve the issue. About the only thing
that we haven't done is install anti-static flooring and if I tell the
facility we will have to do that I will probably be looking for a job.
Next week I am going to change out the standard CAT 5e extender with a
more expensive fiber extender in a effort to optically isolate. I don't
know if this will help or not, but don't think that it will hurt.
I have tested is fiber USB extender on a P81 at another facility and it
works just fine.
Now ...... was wondering if any knows of a better technology for
extending the USB on a P81?
Could a script be written to reconnect the mouse and keyboard
automatically in case they dropped off?
Could wireless mice and keyboards be used?
Thanks in advance!

Troy L. Brazell
Duke Energy Field Services
Sr. Process Control Analyst
ISA CCST
Phone (405) 263 4130
Cell    (405) 301 2994
Okarche Plant
Route 3 Box 95
Okarche, OK. 73762
*****************************
MS Windoze the cure for Insomnia
*****************************

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