Re: [foxboro] Lock-up due to CSA server dying, QF1003660

Alex,

The description in that CAR1003660 describes pretty well the lock-up: 
the screen (DM in our case) is frozen when the operators call up a 
trend, any trend. And it takes 5-6 minutes before anything is pickable 
on the screen again, or the graphic can be changed.

Yeah, I wouldn't think that the DM/FV would have any dependency on CSA, 
either, but the symptoms are completely reproducible.

Duc

At 08:13 PM 2/16/06 -0500, Johnson, Alex P (IPS) wrote:

 >
 >Duc,
 >
 >I'm sure that you have explained this ad nauseam, but what "locked up"?
 >
 >Neither the DM nor FV are supposed to have CSA dependencies.
 >
 >Regards,
 >
 >Alex Johnson
 >Invensys Systems, Inc.
 >10900 Equity Drive
 >Houston, TX 77041
 >713.329.8472 (voice)
 >713.329.1700 (fax)
 >713.329.1600 (switchboard)
 >alex.johnson@xxxxxxxxxxxxxxxx
 >
 >-----Original Message-----
 >From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx] On
 >Behalf Of duc.do@xxxxxxxxxxxxxx
 >Sent: Thursday, February 16, 2006 3:30 PM
 >To: foxboro@xxxxxxxxxxxxx
 >Subject: [foxboro] Lock-up due to CSA server dying, QF1003660
 >
 >We recently experienced a problem with operator display stations locked
 >up due to an untimely death of the CSA_SERVER process (twice, actually).
 >There's a quick fix issued for a CAR for this condition, QF1003660
 >(http://ips.csc.invensys.com/content/qfhtm/qf1003660.htm).
 >
 >The problem is, this QF is specifically for I/A v6.3 on Solaris.
 >Somebody else asked whether this QF can be installed on a 6.4 system,
 >and the answer was a guarded yes, with some hedging
 >(http://ips.csc.invensys.com/content/CARs/CusCars/IACars/sqlCARs/1004205
 >.htm).
 >
 >Our system is at v6.2.1 Solaris. Is there a comparable QF for this
 >problem for 6.2.1 systems? I've searched the CSC web site, of course,
 >but did not find what I needed to know.
 >
 >On another angle, the CSA server is running on our lone XP AW at I/A
 >V7.0, and has been running without any problem for nearly two years. Now
 >all of a sudden, the CSA_SERVER process died twice in two days. Well, it
 >appeared to have died. In haste, we didn't check to see if the
 >CSA_SERVER process was still running or not when all the lock-ups took
 >place.
 >
 >I'd appreciate any information regarding this QF, or the CSA_SERVER
 >process dying.
 >
 >Regards,
 >
 >Duc
 >
 >--=20
 >Duc M. Do
 >Carrollton Plant
 >Dow Corning Corp.
 >Carrollton, KY, US


 
 
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